Workforce

T-Mobile US refined focus on customer care earns J.D. Power recognition In August last year T-Mobile US launched “Team of Experts,” its answer to the ubiquitous complaints about poor customer …

Ulf Ewaldsson named T-Mobile US SVP of Technology and Transformation Last year Ericsson consolidated its business units and Ulf Ewaldsson left his role as heading Business Area Digital Services to …

SEC filing details charges for buyout, plus a $4.6 billion hit as Oath flounders Verizon will buy out about 10,400 management employees at a cost between $1.8 billion to $2.1 …

ARLINGTON, Virginia–The Wireless Infrastructure Association is taking the occasion of its first annual Wireless Hall of Fame event to honor some of the pivotal figures of the tower industry, while …

What does an automated world mean for the workforce? Rajeev Suri, chief executive officer of Nokia, has been consistently spreading the Industry 4.0 message in meetings with customers, employees and …

Nokia to cut an additional 100 jobs in the Chicago area Nokia confirmed that it is cutting jobs in Illinois, as part of its ongoing global headcount reduction and cost-cutting …

CWA: 28,000 jobs lost if Sprint/T-Mobile US merger goes forward Contrary to what the companies are telling federal regulators, the Communications Workers of America union says a Sprint/T-Mobile US merger …

Qualcomm, NXP continue to pursue acquisition despite China’s initial rejection Qualcomm and NXP Semiconductors bought more time to complete the combination of their companies by withdrawing and refiling their notice …

Contracts covering about 14,000 wireline employees at AT&T Midwest and AT&T Legacy T expired over the weekend, with workers remaining on the job as negotiations continue. That figure represents about …

The information technology sector added about 9,000 jobs during March, with additions in four out of five tech sectors — but telecommunications job numbers were down about 2,000 for the …

NASHVILLE, Tenn.–Danielle Meyers likes the view from the top — of the cell tower, that is. Meyers, a lead tower technician for six years for MillerCo, is based in Texas …

“AT&T CEO Randall Stephenson has been one of the strongest supporters of the recently-passed tax plan, promising to use the massive corporate tax cuts for investments that would create thousands …

Unified communications is the name for a cloud-based service that lets companies use a growing and integrated variety of enterprise communications services. There are a growing number of providers in …

Lurie takes on new role after leaving AT&T Mobility Glenn Lurie, who retired as president of AT&T Mobility in September, has been named CEO of telecom software company Synchronoss Technologies. …

Ericsson shares surged almost 10% Friday morning as investors rallied around news that the company’s core networks business is becoming more profitable. The company reported overall revenue of $5.9 billion …

Business model development key to funding 5G network deployments   In a keynote presentation at the Wireless Infrastructure Association’s ongoing HetNet Expo in West Palm Beach, Fla., ExteNet Systems CEO …

The San Diego, Calif.-area is home to numerous nonprofits engaged in a wide range of charitable activities. But Mission Edge is different; the organization, itself a nonprofit, provides professional services …

Field test engineers help ensure that wireless networks are operating smoothly and efficiently, and help design and assure the performance of new networks and network features. According to Glassdoor.com, the …

Ericsson says it will “accelerate” planned cuts Last month network infrastructure giant Ericsson reported across the board sales losses in a Q2 2017 financial report with CEO Borje Ekholm projecting …

Tentative agreement covers about half of employees involved in recent strike AT&T has reached a tentative agreement on the terms of a new contract with the Communications Workers of America …

Michael Dell, Mark Zuckerberg, Sundar Pichai, Tim Cook and others pen letter to Texas governor weighing in implications of immigration enforcement efforts Texas Gov. Greg Abbott and Republican state lawmakers are …

Wireless and security led Cisco revenues in Q3 2017 Networking vendor Cisco reported its quarterly financial results this week, showing revenue down for the quarter with an outlook of further …

In the U.S. Nokia has asked the FCC for permission to use experimental equipment in millimeter spectrum As carrier spending for LTE network infrastructure slows, infrastructure vendors are eagerly awaiting …

As the telecom industry transitions from LTE to LTE-Advanced, LTE-Advanced Pro, and ultimately 5G, which is still going through 3GPP’s standardization process, the telecom workforce, particularly field technicians responsible for …

T-Mobile US may have to dissolve its employee representative group, T-Voice, after a National Labor Relations Board judge ruled T-Voice violates a 1935 law prohibiting company controlled labor unions. T-Voice …