YOU ARE AT:Telco AI

BROWSING: Telco AI

IBM-e& partnership aimed at AI for risk and compliance

Strategic collaboration targets regulatory complexity using IBM's watsonx Orchestrate In sum - what we know: AI for governance - e& and IBM announced a collaboration at the World Economic Forum to deploy enterprise-grade agentic AI for governance, risk, and compliance (GRC). The tech stack - The solution utilizes IBM...

China Telecom built its own AI models with home-grown hardware

The new Mixture-of-Experts series runs on the open-source Huawei MindSpore framework In sum - what we know: TeleChat3 series - China Telecom's TeleAI released the first large-scale Mixture-of-Experts (MoE) models trained entirely on domestically designed semiconductors. Domestic hardware stack - Training was conducted exclusively on Huawei's Ascend 910B AI...

How could AI be used to conserve telco energy consumption?

Telcos are known for their heavy energy use, but so is AI. Could one, ironically, help the other? Telecom operators rank among the most power-hungry companies on the planet, consuming roughly 1-2% of global electricity demand. As 5G networks expand and mobile data traffic continues its...

SK Telecom debuts “A. auto” in-car AI

The car could be the best place for telcos to deliver AI features In sum - what we know: A. auto launch - SK Telecom announced its in-vehicle AI agent on Jan 14, 2026, debuting in Renault Korea's Filante model. Broad capabilities - The system controls infotainment and vehicle hardware...

KPMG report: Telco CEOs expect to make money on AI in three years

KPMG report highlights strong investment in agentic AI and education In sum - what we know: ROI expectations – 84% of leaders expect positive AI ROI within 3 years; 22% anticipate it in 12 months or less. Agentic AI – 62% believe agentic AI will have a "transformational" or "significant"...

Five insights from GSMA Intelligence’s new report on AI-era assurance

Roughly 80% of operators already use AI for analytics; however, these deployments are largely limited to decision-support use cases In partnership with Radcom, GSMA Intelligence has launched a new report, Service Assurance Trends in the AI Era, which revealed key focus areas for telcos in...

Interview: Render Networks on building trusted data with AI

Render Networks CEO Stephen Rose argues that true network intelligence starts in the trench Telcos have poured significant time, money, and energy into AI for network operations and customer-facing chatbots, but there's a phase of the business that remains much more analog -- actually building...

Digital twins could get a whole lot more powerful with AI

AI could reshape digital twins, but we have a way to go before it might be reliable enough Digital twins in telecommunications are exactly what they sound like -- virtual replicas of network infrastructure that mirror both the physical hardware and the logic running through...

Telco AI startups to watch

There are plenty of exciting new startups to keep an eye on The telco AI sector is going through massive growth. According to a Presedence Research report, while representing a $2.66 billion market today, the telco AI market is projected to reach $50.21 billion by 2034. That transition...

HCLTech acquires HPE telco unit

HCLTech moves toward a future of AI-driven growth In sum - what we know: The deal - HCLTech acquires HPE's Telco Solutions business for up to $160 million, absorbing 1,500 specialists across 39 countries and IP serving over 1 billion devices. An AI strategy - The acquisition centers on...

How “sovereign AI” could shape telecom

Nations will continue to build out AI infrastructure, with telcos at the center Artificial intelligence is becoming a core pillar of economic competitiveness, national security, and daily life. That reality is prompting governments worldwide to rethink their reliance on foreign technology providers. "Sovereign AI" has...

Despite the hype, 6G’s AI impact remains uncertain

The results of a recent IEEE survey indicates that 6G remains more of a research topic than a near-term business priority The Institute of Electrical and Electronics Engineers (IEEE) recently conducted a survey of tech leaders about the impact of various technologies in 2026, finding...

How telcos can use AI to predict and prevent customer churn

Customer churn remains a huge issue for telcos. Could AI actually help? Customer churn remains one of the telecom industry's most persistent and expensive problems. Annual churn rates typically land somewhere between 15–30%, with prepaid markets seeing even higher turnover since customers face fewer barriers...

Privacy vs innovation: How will telcos manage data in the AI era?

AI represents a big opportunity for telcos, who already have access to huge troves of data Telecommunication companies are sitting on some of the most valuable data in any industry. As AI becomes more embedded in network operations, fraud detection, and customer service, telcos face...

Connectivity at a crossroads: Why the industry must get AI right (Reader Forum)

When AI falters in telecom, the ripple effects extend across entire economies The telecom industry stands at a defining moment for AI-driven transformation. Whileevery sector experiments with AI, telecom operators face uniquely high stakes:networks form society's digital backbone, yet customers expect seamless, personalizedservice at a...

OpenAI and Deutsche Telekom partner up for new AI push

The deal will see Deutsche Telekom gain access to pre-release models of ChatGPT In sum - what we know: A long-term partnership - OpenAI and Deutsche Telekom have struck a multi-year deal to deploy AI to 261 million customers and enhance network operations. A 2026 start - Pilots of...

Gen AI isn’t magic — But it still holds real promise for telecom

Many telcos still underestimate gen AI’s broader potential, warned Frost & Sullivan Senior Industry Analyst Soumyadeep Roy Chowdhury In sum – what to know: Not magic — foundational - Gen AI can dramatically improve telecom operations, from faster network troubleshooting to fraud detection and predictive...

Cisco AI Readiness Index warns about aging infrastructure

New report identifies critical infrastructure gap as companies rush to deploy AI agents without adequate network or data foundations In sum - what we know: An AI readiness gap - Cisco finds only 13% of organizations ("Pacesetters") are fully AI-ready, while 54% report their networks cannot scale...

What is AI-RAN and is it all just hype?

AI-RAN could improve network efficiency, heighten security, and even raise throughout AI has made its way into nearly every corner of technology, and telecom infrastructure is no exception. Among the more interesting developments in that space is AI-RAN -- a convergence of artificial intelligence and...

AI for smarter network planning and optimization

AI could help telcos reduce downtime, predict maintenance, and more Network planning has always been a bit reactive. Engineers analyze historical traffic data, build capacity models, and make infrastructure decisions based on what's happened before. When congestion pops up or equipment fails, teams scramble to...

How telcos can monetize AI beyond connectivity

Telcos may soon offer AI services to customers, but there are other ways to leverage new tech too AI is touching every corner of the tech industry, including telecommunications. For decades, the industry's core business model has remained relatively static -- sell connectivity. But as...

Synergetics.ai and Tcell partner up for agentic AI

Deal focuses on creating "Digital Twins" for 3 million subscribers and automating enterprise financial and support operations In sum – what we know: A first-in-region deal - Synergetics.ai and Tcell formalized a strategic deal on December 2, 2025, with financial terms undisclosed. Internal and external - Tcell hopes to reduce churn...

AT&T sues T-Mobile US over “Easy Switch” tool, alleges AI-driven data scraping

T-Mobile has promoted Easy Switch as a way for new customers to join its network in as little as 15 minutes In sum – what to know: Easy switching – T-Mobile US has introduced a new onboarding tool, which it said allows new customers to...

Telcos as AI providers: Offering AI-as-a-Service to enterprise clients

Telcos could be major players for enterprise clients who want fast, customized access to AI services Telecommunications operators are moving beyond mere pipes. As enterprise demand for AI accelerates, telcos are starting to think about repositioning themselves as AI solution providers, bundling infrastructure, platforms, and...