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Home - BSS OSS

BSS OSS

  • Blue Planet intros AI agents to fight OSS configuration drift – and stand-up telco trust

    by James Blackman July 21, 2026
    by James Blackman July 21, 2026

    Blue Planet’s new configuration management platform is puzzle-piece in the autonomous-networks jigsaw – which is also a part of the big telco story about reliability and trust. As telcos grow …

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  • Thursday (telco diary) | The telco AI imperative

    by James Blackman July 6, 2026
    by James Blackman July 6, 2026

    From the newsletter (sign-up if you want it sooner): Telecom operators are embracing AI through tightly governed, domain-specific deployments, focusing on bounded autonomy rather than full automation. The emerging model …

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  • Ericsson – IBM Partnership for CSPs’ Efficiency and Competitiveness

    by RCR Wireless News June 4, 2026
    by RCR Wireless News June 4, 2026

    Ericsson is providing the back-end OSS/BSS, IBM is providing the IT services – in combination, they enable freedom of choice over CRM and user services During MWC Barcelona, RCRTech principal …

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  • Bookmarks: Network automation — six levels, five blockers, four questions

    by Sean Kinney, Principal Analyst August 18, 2025
    by Sean Kinney, Principal Analyst August 18, 2025

    Editor’s note: I’m in the habit of bookmarking on LinkedIn, books, magazines, movies, newspapers, and records, things I think are insightful and interesting. What I’m not in the habit of …

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  • Editorial Report: 5G monetization takes OSS/BSS evolution

    by RCR Wireless News October 11, 2024
    by RCR Wireless News October 11, 2024

    The big goal of 5G is to deliver advanced services that leverage high throughput, low latency, high reliability and other features to create new revenue streams that make operators money …

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  • What is the role of BSS evolution in 5G monetization?

    by Sean Kinney, Principal Analyst September 27, 2024
    by Sean Kinney, Principal Analyst September 27, 2024

    As 5G Standalone ramps, monetization hinges on marrying customer experience with network insights While digital transformation has been a buzzword in many different industries for some time, the rubber is …

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  • How is T-Mobile US using data and AI for intent-based CX

    by Sean Kinney, Principal Analyst September 27, 2024
    by Sean Kinney, Principal Analyst September 27, 2024

    Working with OpenAI, T-Mobile US is trying to deliver predictive, “fairly magical” customer experiences T-Mobile US is working with artificial intelligence (AI) powerhouse OpenAI on a new customer-facing “intent-driven AI-decisioning …

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  • Editorial Webinar: 5G Monetization takes OSS/BSS evolution

    by RCR Wireless News August 8, 2024
    by RCR Wireless News August 8, 2024

    The big goal of 5G is to deliver advanced services that leverage high throughput, low latency, high reliability and other features to create new revenue streams that make operators money …

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  • Nine big BSS/OSS modernization considerations for 5G monetization

    by Sean Kinney, Principal Analyst August 1, 2024
    by Sean Kinney, Principal Analyst August 1, 2024

    BSS/OSS modernization is essential to effectively monetize open APIs and network slicing, and sets the stage for the continued evolution of 5G Operators are constantly in the process of modernizing …

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  • From ugly duckling to beautiful swan—(re)designing digital transformation 

    by Sean Kinney, Principal Analyst July 2, 2024
    by Sean Kinney, Principal Analyst July 2, 2024

    I still remember when TM Forum Live! was hosted in Nice down on the French Riviera, and it was very much a business support system (BSS) show. The scope of …

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  • Amdocs buys service assurance SaaS maker Mycom OSI for $188M

    by RCR Wireless News May 27, 2022
    by RCR Wireless News May 27, 2022

    Amdocs calls its $188M purchase of service assurance SaaS maker Mycom OSI a strategic play for intelligent network automation, 5G and cloud.

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  • NEC, AWS expand collaboration to include 5G, digital government

    by Juan Pedro Tomás September 8, 2021
    by Juan Pedro Tomás September 8, 2021

    Japanese tech giant NEC Corporation has expanded its collaboration with Amazon Web Services (AWS) in areas that include global 5G and digital government, in support of accelerating digital transformation for …

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  • Digital readiness through orchestrating customer orders end to end, come rain or shine! (Reader Forum)

    by Reader Forum July 31, 2020
    by Reader Forum July 31, 2020

    The recent health crisis has highlighted why it is important for communications service providers (CSPs) to be “digital first” in terms of how they operate. However, like the Warren Buffet …

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  • CES 2021 goes all-digital; ‘not possible to safely convene,’ CTA says

    by Sean Kinney, Principal Analyst July 28, 2020
    by Sean Kinney, Principal Analyst July 28, 2020

    CES 2020 drew more than 180,000 people to Las Vegas The wave of industry event and exhibition cancellations that started in late February with the scrapping of Mobile World Congress …

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  • Amdocs pays $180 million for BSS specialist Openet

    by Sean Kinney, Principal Analyst July 28, 2020
    by Sean Kinney, Principal Analyst July 28, 2020

    Amdocs gaining deeper bench in 5G policy, charging and data management Amdocs announced on July 23 it will acquire Openet for $180 million with the transaction slated for completion before …

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  • OSS/BSS transformation for operational excellence in the 5G era

    by Sean Kinney, Principal Analyst April 1, 2020
    by Sean Kinney, Principal Analyst April 1, 2020

    5G is touted as the connectivity fabric that will fundamentally reshape our collective future. Consumers will benefit from ubiquitous, high-quality connectivity capable of serving up applications that were previously impossible. …

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  • Google Cloud jumps into 5G and telco edge computing with a ‘GMEC’ vision

    by Kelly Hill March 5, 2020
    by Kelly Hill March 5, 2020

    Google Cloud’s vision for 5G and edge computing is called GMEC (because of course it is) Google Cloud is seeking to be the avenue by which telecom companies both transform …

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  • Rethink your BSS … Or fail at monetizing 5G (Reader Forum)

    by Reader Forum June 19, 2019
    by Reader Forum June 19, 2019

    5G is coming and bringing with it an explosion of data. In fact, experts anticipate that mobile networks will be handling more than 77 exabytes of data per month by …

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  • Ericsson pushes orchestration as central to 5G profitability

    by Sean Kinney, Principal Analyst March 20, 2019
    by Sean Kinney, Principal Analyst March 20, 2019

    Orchestration solution includes automation, assurance tools from CENX acquisition With limited 5G deployments commercially available in some key global markets right now and operators set to quickly scale out coverage, …

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  • Delivering real-time, dynamic service assurance in a hybrid NFV environment (Reader Forum)

    by Reader Forum June 14, 2018
    by Reader Forum June 14, 2018

      As communications service providers (CSPs) continue to transition their networks to a virtualized environment, for the next several years, they’ll be operating their legacy physical network in tandem. The …

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  • Fulcrum/MDSI Webinar: Asset Lifecycle Management as a key component of a Carrier Supply Chain

    by RCR Wireless News October 26, 2016
    by RCR Wireless News October 26, 2016

    Asset Lifecycle Management, when done properly, is a critical component of an overall Supply Chain Management practice. Management Data Systems International (MDSI) and Fulcrum Technologies – developers of the CATS …

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  • Following merger, Three Ireland focuses on digital transformation

    by Juan Pedro Tomás October 7, 2016
    by Juan Pedro Tomás October 7, 2016

    The Irish telco launched the digital transformation process following merger with rival operator O2 BERLIN – Irish mobile operator Three Ireland is investing heavily in digital transformation as well as the continued …

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  • As cable evolves, enterprise opportunities and challenges arise

    by Sean Kinney, Principal Analyst October 3, 2016
    by Sean Kinney, Principal Analyst October 3, 2016

    Netcracker discusses technological needs of cable companies looking to grow into the enterprise space The cable industry is changing – massive network footprints are being leveraged to offer cutting-edge residential …

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  • Huawei, Ericsson, Nokia renew commitment to interoperable OSS

    by Sean Kinney, Principal Analyst July 15, 2016
    by Sean Kinney, Principal Analyst July 15, 2016

    OSS Interoperability Initiative geared toward simplifying deployment and management Three global ICT powerhouses – Huawei, Ericsson and Nokia – renewed and updated the joint OSS Interoperability Initiative initially agreed to in …

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  • VimpelCom signs $1B software agreement with Ericsson

    by Juan Pedro Tomás June 13, 2016
    by Juan Pedro Tomás June 13, 2016

    Deal will position VimpelCom to provide IoT, mobile entertainment and mobile financial services using Ericsson IT solutions International telecom group VimpelCom signed a software partnership with Ericsson valued at more …

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White Papers

  • Norton eBook: The 2026 Telco Playbook

  • Enea White Paper: Why Intelligent AAA is the Swiss Army Knife of Telecom

  • CSG White Paper: Telco AI Enabler: Mediation’s Defining Role

  • Enea White Paper: Scalable Database Design for 5G and Beyond

  • Supermicro and NVIDIA Whitepaper: Powering sovereign AI at scale

Editorial Reports

  • Market Pulse Report: Telco AI in 2026 – Trends, Challenges and Opportunities

  • Nvidia Report: The State of AI in Telecommunications: 2026 Trends

  • Report: Scaling Optical Networks For The Hyperscale And AI Era

Webinars

  • Webinar: Building 6G — aligning technology, policy and purpose

  • SIMCom Webinar: Scaling your next deployment – from plastic to provisioning

  • Webinar: Rethinking the RAN as AI, cloud and openness converge

  • Webinar: Scale-Up, Scale-Out, Scale-Across – Building AI-Era Network Fabrics

  • Webinar: NTN in motion – evolving standards, expanding services

Since 1982, RCR Wireless News has been providing wireless and mobile industry news, insights, and analysis to mobile and wireless industry professionals, decision makers, policy makers, analysts and investors.

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Edtior's Picks

AI-RAN takes shape as Open RAN, Cloud RAN and AI converge
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Latest Articles

AI-RAN takes shape as Open RAN, Cloud RAN and AI converge
The Agentic Network — Boost Mobile on the right data for AI
Japan’s private 5G market is finally moving beyond demo experiments (Analyst Angle)
Wednesday (telco diary) | Orange leads Euro telco revival

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