Big Data Analytics

Verizon Wireless is serious about monetizing big data, so serious that the company has hired a rocket scientist to lead the effort. Ashok Srivastava landed at Verizon seven months ago …

Acquisition, analytics and mobile payments. These are just a few of the recurring topics in the world of telecom software this week. Welcome to our weekly telecom software wrap-up, where …

When telecom operators reach out to their customers, they should provide personalized and proactive contact that is simple, convenient, quick, efficient, trustworthy and transparent—all while being cool and fun. These …

Telecom operators around the world are using analytics tools for two major reasons: to become more efficient in their operations; and using analytics in order to manage the cost element …

Service assurance and network management company Empirix will be acquired by private equity investment firm Thoma Bravo LLC. The transaction is expected to be finalized by early November. Terms of …

IBM made two acquisitions over the last week aimed at enhancing both big data and customer experience. Focusing on communications service providers (CSPs), Big Blue announced a definitive agreement to …

Media and communications, banking and services are the industries leading big data investments in 2013: 35% of media and communications organizations said that they have already invested in big data, …

Infobright Webinar: Investigative Analytics for Customer Experience  Mobile carriers must maintain their networks and offer more products to retain customers. According to a new report from Accenture, “this will require …

VPISystems launched a policy analytics offering dubbed OnePlan Policy Analytics, which promises to enable mobile operators to create policies that reflect their subscribers’ behavior, preferences and network conditions. It also …

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to …

As telecom operators face increased competition not only from other carriers but also from over-the-top players, RCR Wireless News takes an in-depth look at what chief information officers (CIOs) can do to …

Nokia Solutions and Networks (NSN) announced that Beijing Mobile, a branch of the Chinese operator China Mobile, will implement NSN’s extensive quality of experience (QoE) solution, aiming to improve its …

Two analysis firms, MarketsandMarkets and IDC, have released their forecasts for the big data market. According to a report from MarketsandMarkets, the big data market will be worth $46.34 billion by …

We all know that bullying is a major problem in K-12 education with it being more of a problem (but not exclusively) in high school (typically 9-12th grades). This problem is exacerbated by

A survey from Informa Telecoms & Media showed impressive numbers of big data adoption among telecom companies. According to the study conducted with approximately 120 operators in June 2013, 48% …

Dear mobile operator: Why are you letting your competitors message your subscribers more than you message them yourself?

Redknee Solutions announced that a tier 1 operator in the Asia-Pacific (APAC) region is launching its latest policy management solution, PCS-5000. A provider of billing and charging software and solutions for communication …

How should carriers engage customers using an analytics platform? RCR Wireless News interviewed Nice Systems director of innovation and solutions, Matthew Storm, to find out. Earlier this year, Nice Systems …

When it comes to customer experience management, it is critical for telecom operators to understand their clients and how they consume services. In a video interview with RCR Wireless, Larry Lenhart, CEO …

U.S. Cellular has signed an agreement with Acxiom to use data and analytics for customer recognition, data enhancement and analytics services to meet consumer needs. The Chicago-based carrier will use …