Telco AI Deep Dive

In the sweep of everything that could be as construed as “tech,” artificial intelligence (AI) is leading the current hype cycle with visions of broad productivity gains enabled by cloud computing, large language models (LLMs), natural language processing-based user interfaces …

Fostering trust and transparency in telco AI solutions are central to Ericsson’s approach As AI capabilities reach what Ericsson’s Parth Radia called “an inflection point,” the company is focused on building and delivering AI-enabled solutions built around trust and transparency. …

In order to effectively benefit from telco AI solutions, operators need to first focus on building a robust data platform For telco AI use cases to materialize in a beneficial manner, operators first need to understand and organize the data …

Arrcus CEO sees network-related bottlenecks that could impact the ability for operators to capitalize on telco AI offerings—but the problems are solvable Arrcus describes its mission this way: “To democratize networking by providing the best-in-class software with the most flexible …

Dell SVP of AI Strategy talks through LLM curation, optimization for telco AI use cases Earlier this year at Dell Tech World, company CEO, Chairman and Founder Michael Dell identified generative AI as among the five big challenges enterprises are …

Softbank telco AI strategy includes working with NVIDIA on network automation and adding AI overhead into 5G RAN compute As interest and investment in artificial intelligence has reached a fever pitch, NVIDIA has emerged as the undisputed leader in using …

Call center analytics and customer interactions among key telco AI use cases being discussed in boardrooms In the latest of our ongoing Telco AI Deep Dive series, Capgemini Americas Principal and NA Lead, AI & Analytics, Ajay Mohan draws on …

Data-driven, software-first operations are key to telco AI success Greenfield Japanese operator Rakuten Mobile, alongside its spin-off network equipment and software vendor Rakuten Symphony, has always done things in a markedly different way as compared to legacy telcos. Instead of …

Design, data, network and organizational strategies are key to effective telco AI adoption Under its current CEO, IBM has put artificial intelligence (AI)—along with hybrid cloud, automation and security—at the center of its software and services strategies. Speaking with RCR …