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Kagan: Will Apple HomePod using Siri AI succeed or flop?

  Everybody loves the ride to success Apple has seen over the last decade. The next question is, will their new HomePod be a success or a failure? HomePod is their AI device which uses Siri and is like Amazon Alexa or Google Home. Will...

Kagan: Which AI protects user privacy best — Siri, Home or Alexa?

Artificial Intelligence is hot and early in its growth wave. However, not all AI is recreated equal. So, which AI protects your privacy the best, Apple Siri, Google Home, Amazon Alexa or Microsoft Cortana? With that said, only some companies care about protecting user...

Kagan: Why Apple’s Siri reminds me of Goober Pyle

If Apple was first to AI with Siri, why then are they trailing today? We all know artificial intelligence is the future. We all know it is growing in importance and will dominate our world going forward. We all know Apple was first with...

Kagan: Why are Apple HomePod and Siri such negative thinkers?

We’ve been talking so much about artificial intelligence in wireless, but one thing we haven’t touched on is getting AI to synch with the way each of us think. Each of us is different. Some of us are positive thinkers and others are negative...

Siri and customer service chatbots are not created equal (Reality Check)

Why is it that consumers seem to be much less forgiving with service provider chatbots than with a witty personal assistant like Siri? According to a recent global research study by analyst firm Forrester, commissioned by Amdocs, a third of service provider customers say they...

Apple iPhone sales slide as CEO talks augmented reality, AI

Apple beat third-quarter earnings estimates despite a continued decline in iPhone sales. In his commentary, CEO Tim Cook looked to future projects around augmented reality and artificial intelligence. The latest quarter, which ended June 25, brought $42.4 billion in revenue and $7.8 billion in net...

Apple could make listening to voicemail obsolete

Tech company is testing voicemail transcription feature Many smartphone users, particularly those that fall in the millennial age range, find the whole receiving-then-listening-to a voicemail process tiresome. Taking that cue, Apple is apparently testing a way that would make the whole process a thing of...

Mobile Martyr: Talking to Siri and myself

Editor’s Note: RCR Wireless News has made many questionable decisions over the years. One of which is agreeing to let a long-time industry observer provide commentary on what is chapping his hide across the wireless industry. His name is Hunter Gates. We call him...