When it comes to today’s marketplaces, there’s no doubt we’re operating in a buyers’ market. Consumers can buy anything almost instantly, from computer software through to the latest movies. We …
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At the risk of revealing my true age, I can remember how cool I thought it would be to have a camera on the first mobile phone I purchased 10-plus …
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Reader Forum: Boosting customer loyalty with better billing, payment strategies
by Reader Forumby Reader ForumForget the device, it’s about the experience In the highly competitive wireless provider market, customer loyalty remains a significant challenge. Carriers continue to seek new ways to increase customer satisfaction …
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According to data from Cisco, global IP traffic will hit the zettabyte-per-year mark by 2016, and increase another 60% by 2018. What’s more, the number of devices connected to networks …
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Current state of 5G trends What is “5G?” Many organizations and entities with a stake in the outcome are attempting to answer that question. A useful example is the …
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Reader Forum: Creating a smarter network infrastructure for the connected world
by Reader Forumby Reader ForumThe need to be connected to the “smarter world” is ever increasing with the rise in the number of mobile devices. LTE is now a global reality for millions of …
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Reader Forum: 5 reasons to switch from GPS handhelds to BYOD, GPS/GIS apps
by Reader Forumby Reader ForumYou’re running late, you’re lost, you need directions. Today, all you need is your smartphone to get you where you want to go, not a dedicated GPS device. Take a …
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We’re all familiar with the big cell towers we see around town that house the antennae and communications equipment connecting our ever-present wireless devices. But we are much less familiar …
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Launching a new application in the market is always a risky business. The app should respond to user needs, and be innovative and easy to use. Still, through the development and …
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Reader Forum: Question authority – especially your prospective UC provider
by Reader Forumby Reader ForumLast week, a post on GetVoIP discussed an important trend in the hosted telecom carrier arena: The unified communications sector is more directly targeting small and midsize businesses. This has …
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We are in the midst of the mobile age, a time in which consumers are continually connected through a series of mobile phones, tablets, smart watches and other devices. It’s hard to …
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For communication service providers searching for new revenue streams, direct carrier billing opens the door of opportunity as it enables them to directly participate in the over-the-top market by providing …
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The future really is in the palm of your hand. Mobile is everything, and today mobile is at the core of communication between businesses and consumers. In today’s 24/7 always-on …
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On my first day at Aviat Networks 6 years ago, I met one of the company’s most insightful and interesting employees – a certain sales director of Irish descent for those …
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They say “communications is a close-knit industry” and I think that’s a pretty accurate description after taking the 08.40 FGC train from Plaça d’Espanya to the Fira Gran Via – …
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Hackers have been featured on the news recently as credit cards and passwords have been obtained in breaches, leaving millions to worry about whether their bank accounts or e-mail addresses …
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Let’s begin with what we, the industry, accept as a truism: Sometime in the near future, the gadgets we see today that control and automate our homes will form the …
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As today’s sports and music fans post data-hungry tweets, selfies and text messages from live events, stadium and large venue facility managers are struggling to manage wireless data capacity to …
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Sensors are vital to smartphones today We use the sensors embedded in our smartphones every day, often without even realizing it. The screen flips as you hold your phone in …
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In most cases, the management structures of mobile network operators have yet to grasp the value proposition of the “Internet of Things” as they have been historically hyper-focused on competing …
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Most smartphones these days come standard with some kind of off-the-shelf fitness application. My iPhone, for instance, tracks my steps and tells me how far I walk each day. If …
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For years we have been hearing about how virtualization has revolutionized the enterprise data center, providing a wide range of benefits from both a business and technology standpoint. With the …
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There are going to be more mobile phones than people on the Earth by end of this year. Can you imagine? The planet will have over 7 billion smartphones! We …
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In my Generation Wireless columns I generally share the viewpoint of the post-Internet generation, colloquially called “millennials,” on the emerging trends and the ebbs and flows of wireless technology. Sometimes I …
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Reader Forum: China – from imitator to innovator in the telecom space
by Reader Forumby Reader ForumAs we settle into our post-festive lull, with Christmas and New Year celebrations firmly behind us, maybe we can look to China to lift our spirits a little. The country …