In today’s world filled with cellphones, tablets and other smart devices, operators are on the hot seat to manage network services quickly in order to avoid a slow and overloaded …
Reader Forum
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Reader Forum: The customer experience – one-night stand or long-term relationship?
by Reader Forumby Reader ForumEarlier this month, my wife and I celebrated a special milestone: we met for the first time exactly 8,000 days ago in London (I was cooking tarragon chicken and, yes, …
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Reader Forum: 3 reasons private managed cloud providers are stalled and what they should do about it
by Reader Forumby Reader ForumIncreasingly, enterprises want the rapid provisioning and elasticity, self-service capabilities and on-demand advantages of cloud applications and services. But, they also want enterprise-class security, availability and manageability. Unfortunately, many are …
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Reader Forum: Enabling mission-critical HD multimedia services to first responders
by Reader Forumby Reader ForumYou know the saying, “when the going gets tough, the tough get going.” That’s exactly what first responders need to do in emergencies or developing events. They need to be …
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Reader Forum: Digital transformation in the rapidly evolving mobile age requires letting go
by Reader Forumby Reader ForumWhile there are many benefits to living and working in our always-on connected world, there is one downside for business: It takes a lot more to impress mobile consumers than …
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Smart city development is on the rise. In fact, the smart city market is set to experience a compound annual growth rate of 22.5% between 2014 and 2019, growing from …
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Reader Forum: Traditional signaling service takes the connected world back to the future
by Reader Forumby Reader ForumIf you were to talk to an average mobile phone user, “4G” LTE access and over-the-top applications would be at the top of the list in terms of what is required from the …
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As consumers, we’re delighted with each new wireless innovation that enters the market – like when we can take calls from a watch or when our children control their toy …
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Reader Forum: Minor phone problems decrease satisfaction, increase churn
by Reader Forumby Reader ForumAs mobile phones have become “smarter” over the past few years, they have also become essential to our everyday lives. Beyond merely connecting people, smartphones stream videos and music, monitor …
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Reader Forum: Why the rise in secure data affects the mobile operator
by Reader Forumby Reader ForumSince 2009, there has been a significant push to encrypt all Web traffic in order to protect Internet users against surveillance of the content of their communications. The goal was …
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Reader Forum: 5G is coming – don’t be distracted by new 4-letter acronyms
by Reader Forumby Reader ForumThe bigger 5G bang will be in the network In the first of our series of articles, “5G is coming: Wireless telecoms is dead, long live wireless IT,” we identified …
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How to manage mobility in a complex mobile world Out of the gate, the Apple Watch was criticized as not actually doing much other than serving as a fashion accessory …
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What is the real promise of mobility in the enterprise? Is it the ability to read and respond to e-mails on the road? To dial into a conference call? To …
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Reader Forum: When enterprises and carriers get together, the result is a happy customer
by Reader Forumby Reader ForumMore millennials enter the consumer marketplace each year and their effect is drastically influencing a multitude of industries. Millennial consumers are mobile driven and hate not being able to engage …
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Now that we’re well into the 21st century, any business that wants to be taken seriously needs to start leveraging every digital tool available to it. If you don’t, rest …
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The cable business typically doesn’t feature high on lists of dynamic industries that rapidly adopt innovative new technologies in order to deliver compelling new products and stellar customer support. Under …
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Reader Forum: Top 5 connectivity technologies to watch in 2015 and beyond
by Reader Forumby Reader ForumWith the “Internet of Things” reaching into every aspect of modern life, analysts predict the number of connected devices to reach around 5 billion by the end of this year …
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Due to the proliferation of mobile devices, higher demand for mobile data and increased competition, communications service providers are constantly seeking new ways to monetize the immense amount of data …
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If you were caught in a crisis situation, which would you rather have: Access to voice services on your smartphone or access to data? According to new global research commissioned …
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Without a doubt, wireless data network devices and applications are growing rapidly. Heavy hitters like Cisco and Ericsson predict there will be 50 billion devices connected by 2020, quite a …
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As the “Internet of Things” grows, mobile phones are becoming personal controllers that connect consumers through Bluetooth, Wi-Fi, ZigBee and other personal area networks to home control – cameras, smart …
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Reader Forum: 5G is coming! Wireless telecom is dead, long live wireless IT
by Reader Forumby Reader ForumWhile presenting on the topic of “5G” recently, I was asked: “Why are we making everything so complicated?” In that moment, as I surveyed the audience of principally telecom industry …
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There is agreement in the telecom industry that the future of wireless networks is “5G.” However, ask anyone in the industry to define 5G and you’ll get many different answers. …
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Reader Forum: 4 ways to reduce business risk, deflect cybersecurity threats with wireless backhaul
by Reader Forumby Reader ForumWhat do Spotify, the European Central Bank and Apple have in common? All were the targets of major cybersecurity attacks in 2014, which rose a whopping 48% from 2013 to …
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Reader Forum: New technology set to bolster indoor wireless coverage, capacity
by Reader Forumby Reader ForumTo solve the problem of poor indoor coverage, service providers and enterprise IT managers are increasingly relying on denser nodes of faster wireless technologies, leveraging the latest developments in small …