NEW YORK – Software-defined networking is currently a buzzword in the ICT world. The concept of separating the hardware layer from the software layer is expected to change the networking environment and industry drastically. After announcing its HP Virtual Application …
Roberta Prescott
Roberta Prescott
Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.
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NEW YORK – As companies end their IT support for BlackBerry devices, Windows Phone 8 has a chance to conquer the mobile enterprise market. During an Interop event session in New York, Philip Clarke, research analyst at Nemertes Research, said …
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When Spain-based Telefónica announced plans to bolster its stake in the Telco holding company, which controls about 22% of Telecom Italia, it started a huge discussion in Brazil and Argentina’s telecom markets about what would happen to TIM in Brazil and Telecom …
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Media and communications, banking and services are the industries leading big data investments in 2013: 35% of media and communications organizations said that they have already invested in big data, followed by 34% of banking organizations and 32% of services …
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Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. The onward march of mobile devices and apps is a strong indicator of the increasing …
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Brazilian telecom operator Vivo announced plans to expand its fiber optic network across state capitals of Recife, Rio de Janeiro, Curitiba, Brasília, Salvador and Porto Alegre. The carrier, which is controlled by Spanish group Telefónica, said the initiative is part …
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VPISystems launched a policy analytics offering dubbed OnePlan Policy Analytics, which promises to enable mobile operators to create policies that reflect their subscribers’ behavior, preferences and network conditions. It also touches the modeling and analyzing network requirements for new business …
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The recently held Andicom International ICT Congress held in Cartagena, Colombia, has gained during the past few years, an international reputation in the information and
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With 250 million active users in the region (about 21% of total users), Facebook is looking at Latin America as a strategic area for the company. For example, over the next year, Facebook will open its fifth office serving Latin …
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As telecom operators face increased competition not only from other carriers but also from over-the-top players, RCR Wireless News takes an in-depth look at what chief information officers (CIOs) can do to help telcos become more competitive. The recently released feature report …
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Analyst Angle: Unexpected ‘reversal clause’ concerns Colombian operators, but 4G targets will be met
Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. At the end of August, I had the pleasure to take …
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Latin American telecom operators have seen a slowdown in the growth of messaging services, but they haven’t been cannibalized yet by over-the-top players, as has happened in Europe. A recent Acision Monitor of Mobile Value Added Services report showed that …
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Nokia Solutions and Networks (NSN) announced that Beijing Mobile, a branch of the Chinese operator China Mobile, will implement NSN’s extensive quality of experience (QoE) solution, aiming to improve its customer experience by linking network performance with subscriber satisfaction and …
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Two analysis firms, MarketsandMarkets and IDC, have released their forecasts for the big data market. According to a report from MarketsandMarkets, the big data market will be worth $46.34 billion by 2018. The global big data market is estimated to be $14.87 …
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A survey from Informa Telecoms & Media showed impressive numbers of big data adoption among telecom companies. According to the study conducted with approximately 120 operators in June 2013, 48% of carriers said they are already implementing big data projects. …
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Redknee Solutions announced that a tier 1 operator in the Asia-Pacific (APAC) region is launching its latest policy management solution, PCS-5000. A provider of billing and charging software and solutions for communication service providers, Redknee Solutions didn’t name the operator but did state …
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How should carriers engage customers using an analytics platform? RCR Wireless News interviewed Nice Systems director of innovation and solutions, Matthew Storm, to find out. Earlier this year, Nice Systems announced a new customer engagement analytics platform that allows organizations …
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When it comes to customer experience management, it is critical for telecom operators to understand their clients and how they consume services. In a video interview with RCR Wireless, Larry Lenhart, CEO of Carrier iQ, explained how carriers can get data by …
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Oracle announced that many telecom operators such as British Telecom and the Canadian SaskTel are using its Customer Experience (CX) solutions. According to Oracle, the momentum of CX solutions continues to grow at a rapid pace with recent adoption by numerous …
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U.S. Cellular has signed an agreement with Acxiom to use data and analytics for customer recognition, data enhancement and analytics services to meet consumer needs. The Chicago-based carrier will use Acxiom’s data to build a 360-degree view of its customers …
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Carriers today are facing the problem of managing over-the-top players and transforming this threat into opportunity. It will not be easy, but by using some analytics tools, telecom operators could create new revenue streams and work better with OTT services to …
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AT&T has updated its privacy policy, stating that the company may sell aggregate and anonymous user usage information to advertisers. In a blog post, Bob Quinn, AT&T’s senior vice president-federal regulatory and chief privacy officer, noted that many companies are …
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Why haven’t telecom operators used big data analytics tools yet? According to Ovum, one of the major reasons is a traditional stumbling block: telco organizational and data structures. According to the firm, a well-executed big data analytics project requires a …
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The consultant Paul Magnone wrote recently in Forbes about what he calls the four big data trends that will change everything. As Magnone noted, rather than new trends that tend to blindside companies, these trends are actionable insights that companies should …
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Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Over the past two years, cloud computing services have moved firmly into the mainstream for …