Virgin Mobile

Editor’s Note: The following are the stories that had the biggest impact on the wireless industry in 2007, as chosen by the RCR Wireless News editorial staff. 1. Jan. 15 issueApple Inc. introduces the iPhone. 2. Feb. 19 issueAT&T Mobility …

Consumers ranked wireless carriers as providing a less useful and enjoyable customer experience than retailers and credit-card companies, but better than TV service providers and medical insurance providers, according to a recent survey of nearly 5,000 consumers by Forrester Research.Among …

Virgin Mobile USA Inc. said it deployed a product from Telespree Communications that automates the mobile virtual network operator’s handset programming process via over-the-air technology.“With Telespree, we focused on the device programming process, eliminating manual entry and any associated errors, …

A class-action law firm has begun an investigation into mobile virtual network operator Virgin Mobile USA Inc. to determine if it bears any civil liability under federal securities laws to its shareholders.Kahn Gauthier Swick L.L.C. alleges that the MVNO may …

Virgin Mobile USA Inc. named a telecom and customer service veteran as VP of its customer management team.Ted Vagelos will oversee Virgin Mobile USA’s 4.8 million wireless customers, and the company said his primary objective will be “integrating the company’s …

As Virgin Mobile USA Inc. has endured, even thrived, over its five-year life, it has seen its customer base transition from a play for the 18- to 34-year-old crowd to a substantial proportion (nearly 50%) of over-35 subscribers.The mobile virtual …

Motricity Inc. sees more than just a mobile search engine in InfoSpace’s mobile business. It sees a kind of wrecking ball.The Durham, N.C.-based mobile content company is putting the finishing touches on its $185 million acquisition of InfoSpace’s mobile operations, …

Investors sent Virgin Mobile USA Inc.’s stock plunging this morning despite decent quarterly numbers, based on worries about the impact of an increasing competitive prepaid landscape as well as economic impacts on the company’s customer base. Virgin Mobile USA’s stock …

Editor’s Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what’s hot in wireless.RadioShack Corp. sells wireless devices and service around the country. The retailer offers postpaid service …

Editor’s Note: Welcome to our Monday feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. In the coming weeks look for columns from Current Analysis’ …

Virgin Mobile USA Inc. is offering its subscribers the chance to create their own wallpapers and ringtones-and reap the benefits if someone else downloads their handiwork. The new service, called Studio V, allows customers to upload and edit graphics content …

Virgin Mobile rings the bellFlanked by Virgin Mobile Angels on Wall Street are (l to r): Peter Lurie, chief counsel; Jonathan Marchbank, COO; Howard Handler, CMO; John Thain, NY Stock Exchange president; Mrs. Dan Schulman; Tim Evans, VP handset operations; …

Welcome to our Friday feature, Week in Review. Every Friday, RCR Wireless News runs through the major events of the past week, outlining what happened and speculating on what to look for in the coming weeks, months and years. Check …

Virgin Mobile USA L.L.C.’s stock began trading publicly as the company completed an initial public offering with share prices at the low end of its expected range. Virgin Mobile USA had planned to price its shares between $15 and $17 …

IF 2006 WAS THE YEAR OF THE LAUNCH for mobile virtual network operators, then 2007 has so far been the Year of the Crash.The last few months have brought a screeching halt to the MVNO hype that dominated 2005 and …

Virgin Mobile USA Inc. again adjusted the price of its proposed initial public offering, and outlined the financial details of the plan.According to documents filed with the Securities and Exchange Commission, Virgin Mobile plans to offer 27.5 million shares for …

Declare yourself a voterCricket Communications Inc. said it has signed up as a presenting sponsor of the Declare Yourself nonpartisan, youth-voter initiative, which encourages 18-year-olds to register and vote in the 2008 elections. Cricket will work with the organization to …

Gracenote expanded on its offerings with the acquisition of interactive voice response technology from Musicphone Inc.The Emeryville, Calif.-based firm said the platform allows music fans to dial a short code and play a snippet of music into the handset to …

Editor’s Note: Welcome to our Monday feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. In the coming weeks look for columns from Jupiter Research’s …

LG Electronics Co. has seen its rivals steal a march in recent quarters, dropping the South Korean vendor to the No. 5 slot globally, though it remains neck-and-neck for the No. 2 spot in the United States.The Korean vendor has …

Customer satisfaction in the prepaid sector has increased considerably since last year, driven by new pricing options and services, according to the latest survey by J.D. Power and Associates. Overall satisfaction got a boost of 10 points on the company’s …

Virgin Mobile USA L.L.C. has partnered with Intercasting to offer its customers direct access from select handsets to a range of social-networking sites. The service is initially available on three handsets, with more to come. The sites include general blog …

User-generated content is finding an audience in mobile. But it appears the early successes in the space may have more to do with connecting with others and less to do with the content itself.MySpace and Facebook are leveraging valuable deck …

For all the hype Sprint Nextel put behind last week’s “Technology Summit” in Reston, Va., we were hoping the carrier would have come up with something more exciting than a name for its WiMAX service. We sent our intrepid Online …

LG Electronics Co. scored a pair of carrier wins last week spanning the range of wireless offerings. One of the deals was with the industry’s largest player and long-time LG partner AT&T Mobility, while the other was with mobile virtual …