BROWSING: BSS

Reality Check: A real-time mobile enterprise

Real-time mobile enterprise Real-time enterprise mobility is on the rise. Increasingly, businesses are looking to mobilize their employees, offering the opportunity to work remotely while providing more flexibility than ever before. With new statistics forecasting the market to be worth $510.39 billion by 2022, servicing...

Reader Forum: Is a lack of digital maturity bleeding you dry?

Who would have dreamt that within two years the demand from communication service providers for digital capabilities would rank alongside those of IT, research and development and innovation in one of Gartner’s surveys – Increasing Investment Areas, 2012, 2013 and 2014 Rankings: A Shift...

Reader Forum: Taking INs out – next-generation BSS for LTE

One of the biggest challenges facing communications service providers today is how to best monetize mobile data and avoid data becoming a commodity. To do so effectively, CSPs need to look at the value that data enables and not just think of pricing based...

Video: TM Forum Live editorial recap, day 3

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://www.youtube.com/watch?v=zGI0wGMpgp8&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Video: TM Forum Live editorial recap, day 2

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom software exhibition. https://youtu.be/kbWNWDvbnCQ TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in...

Ericsson CTO details ‘collision’ of telco and IT

Networks need to transform to meet industry expectations presented by cloud computing NICE, France – Cloud computing is transforming industries and now it’s incumbent on the telecom sector to transform networks to keep pace with expectations, Ericsson SVP and CTO Ulf Ewaldsson said during TM...

Video: TM Forum Live editorial recap

NICE, France – RCR Wireless News editorial team members provide a video recap of news coming out of the TM Forum Live telecom exhibition. https://www.youtube.com/watch?v=bPK9jJKilmQ&feature=youtu.be TM Forum is an industry trade association that brings together communications service providers and vendors to discuss the latest in BSS/OSS,...

Is calling customer service a thing of the past?

NFV’s ambition of zero touch could sound death knell for the customer call center NICE, France – Business travelers know that activating international voice, text and data can be a frustrating – and expensive – process marked by protracted interactions with customer service reps. But it doesn’t...

Telefónica taps NetCracker to update BSS platform across LatAm

Deal calls for NetCracker to update BSS in seven Telefónica markets International telecom giant Telefónica selected NetCracker Technology to update its business support systems supporting seven Latin American operations. The deal calls for NetCracker to implement a “large-scale, multi-phase BSS and customer experience transformation program” that...

EMEA: Amdocs and Mtel partner to speed time to market

Amdocs today announced that Mtel, the largest network operator in Bulgaria, has deployed the Amdocs master enterprise catalog. The outcome of this deployment is a reduction in internal IT complexity associated with new product rollouts resulting in a reduced time to market of more...