Customer churn remains a huge issue for telcos. Could AI actually help?
Customer churn remains one of the telecom industry's most persistent and expensive problems. Annual churn rates typically land somewhere between 15–30%, with prepaid markets seeing even higher turnover...
AI represents a big opportunity for telcos, who already have access to huge troves of data
Telecommunication companies are sitting on some of the most valuable data in any industry. As AI becomes more embedded in network operations, fraud detection,...
Global 6 GHz harmonization will be a key determinant of Wi-Fi 8’s performance, adoption curve, and competitiveness
The 6 GHz band (5925–7125 MHz) has become the defining spectrum layer for next-generation Wi-Fi, enabling the performance, reliability, and intelligence required for...
When AI falters in telecom, the ripple effects extend across entire economies
The telecom industry stands at a defining moment for AI-driven transformation. Whileevery sector experiments with AI, telecom operators face uniquely high stakes:networks form society's digital backbone, yet customers...
The proof of concept successfully transferred a live session from a commercial geostationary Earth orbit satellite to an emulated low Earth orbit environment in a lab
In sum — what to know:
PoC of multi-orbit mobility: In a joint trial, Keysight...
Research commissioned by the newly reorganised vendor finds most US and European tech leaders believe existing infrastructure is unfit for the next phase of AI – just as Nokia pivots hard toward AI-native networking.
In sum – what to know:
AI...
The story of IoT has never been a simple one. Few technologies have inspired such sweeping visions of transformation, only to stutter and splutter, and fizzle out. For years, the industry has been caught in a cycle of overstatement...
Readers of RCR Wireless News who have been in IoT for at least five years will surely have experienced what I like to call “the shift.” This happens about every three years, when IoT vendors decide to either:
Verticalize their...
T-Mobile, AT&T, and Verizon experienced a 'noticeable' decline in FWA download and upload speeds during Q2 2025 and Q3 2025
In sum – what to know:
T-Mo reigns supreme - T-Mobile US delivered roughly double AT&T’s median download speeds in Q3...
Vodafone is operationalising its hyperscaler ambition in IoT, putting the US and the wider Americas at the heart of a new growth phase. Dennis Nikles, newly-appointed MD for the region, explains how deeper MNO partnerships, platform investment, and a...
As industrial AI and automation grow, reliable connectivity will matter as much as the machines themselves
As the adoption of automation, robotics, and industrial AI accelerates, the network has now become the factor that determines how reliably these systems operate....
APIs are standardized. Semantics are shared. Operators are aligned. Developer sandboxes exist. Reference implementations are open.
Telecom operators have long believed that their networks contain latent platform value. Mobile networks authenticate devices, bind phone numbers to physical infrastructure, and observe...
Protocol testing can eliminate choke points, unlocking infrastructure maturity as 5G scales at full speed
When a 5G network goes down for a brief minute, millions of users find themselves unable to do the simplest of things their phones otherwise...
MasOrange, Spain’s largest operator by customer base, is accelerating its O-RAN deployment with Swedish vendor Ericsson
In sum – what to know:
Open RAN-ready – One-third of MasOrange’s 5G sites are ready for Open RAN, making it Europe’s largest commercial Open...
Wireless and telecom will be key beneficiaries of the AI revolution
As artificial intelligence dominates headlines, boardrooms, and investor conversations, I am increasingly invited into senior-level discussions as companies try to understand what this fast-moving technology means for their future....
This whole time, you've been your phone's operating system
Here's the uncomfortable truth about smartphones: For the past fifteen years, you've been doing the computer's job.
You're texting about dinner plans. Someone mentions a restaurant. You copy the address, switch to...
Nearly all international internet traffic – from cloud workloads to streaming video – voyages along a handful of submarine fibre-optic cable highways. These undersea trunks connect continents, power the internet, and underpin the so-called AI ‘supercycle’ – they also...
The deal will see Deutsche Telekom gain access to pre-release models of ChatGPT
In sum - what we know:
A long-term partnership - OpenAI and Deutsche Telekom have struck a multi-year deal to deploy AI to 261 million customers and enhance network...
GlobalData analyst Kantipudi Pradeepthi said that fiber has become central to China’s connectivity model
In sum – what to know:
Fiber now underpins nearly all fixed broadband in China – With 99% of lines on fiber, operators and policymakers rely on...
The lawsuit alleges that T-Mobile's new Easy Switch onboarding tool uses AI bots to access and scrape customer data from AT&T’s systems unlawfully
In sum – what to know:
Customer-first positioning – T-Mobile US defends Easy Switch as a transparent, permission-based...
Samsung noted it has been advancing AI-RAN technologies that tailor radio configurations based on individual conditions
In sum – what to know:
AI cuts real-world connection failures – Samsung and KT saw significantly fewer disconnections after applying user-level AI-RAN configurations across...
Private 5G is outpacing Wi-Fi for its early growth, and its trajectory is diverging as well. Just as Nokia checks-out, Ericsson argues that a rising tide of high-value industrial use cases is making the case for private 5G very...
Reports in Germany suggest a further 300 Nokia roles in Greece and Italy to be cut, adding to hundreds already announced in Germany and France. Staff in Munich, Paris, Athens, and Vimercate have staged coordinated protests.
Reports in Germany say...
Combining Dell’s hardware, software, services and ecosystem with AMD’s advanced CPUs and GPUs, CSPs can build a future-ready foundation to capitalize on AI
Communications service providers (CSPs) operate networks that power the world’s digital data flow. Now that the initial...
The companies have developed an automated software testing platform that will allow the carrier to swiftly test and deploy software releases and services to its pan-European voice core infrastructures
In sum — what to know:
A new test solution: Vodafone picked...
