Year after year, in survey after survey, consumers overwhelmingly prefer self-service options over calling, chatting or face-to-face interaction with a business. These preferences grew with the pandemic, especially among Zoomers (Gen Z) and Millenials, who say they are using help centers, knowledge bases and...
5ms latency promised for 70% of customers in the UK, France, Germany, Belgium and the Netherlands.
Lumen Technologies has announced the launch of its enterprise edge computing solutions in Europe. The company claims 5 millisecond (ms) latency for 70% of enterprise demand in the UK, France,...
Deutsche Telekom will trial Google Cloud’s data analytics, artificial intelligence (AI) and machine learning (ML) solutions
German carrier Deutsche Telekom and Google Cloud announced a new expanded partnership to define a joint roadmap for bringing cloud products and services closer to mobile and connected devices...
American Tower will retain managerial and operational control of the data center business
American Tower Corporation and Stonepeak, an investment firm specializing in infrastructure and real assets, announced that Stonepeak, on behalf of certain affiliated investment vehicles, will acquire an ownership interest of approximately 29%...
As part of the collaboration, Tele2 now joins the AWS Partner Network (APN)
Nordic operator Tele2 announced a collaboration with Amazon Web Services (AWS) to enhance the cloud services and cloud management portfolio that it offers to its customers, the former said in a release.
Under...
Ericsson had announced the acquisition of Vonage in November 2021
Ericsson said it expects the completion of its deal to buy U.S. cloud communications company Vonage to occur before the end of July, as the vendor continues to work with the Committee on Foreign Investment...
Oracle will deploy dedicated cloud regions in Vodafone's main data centers that manage its European IT and network operations
Vodafone is accelerating its transition to the cloud with the migration of several of its systems to Oracle’s managed cloud region called Dedicated Region Cloud@Customer (DRCC). The...
