The number four wireless carrier, Sprint, has selected Synchronoss Technologies to lead them in their digital transformation to help prepare for growth going forward. This is the kind of thinking every company needs to have now as going digital becomes the focus from here...
With IoT and Smart City developments gathering pace, 5G mobile networks are expected to take on an unprecedented role in this, connecting enterprises, enabling new services and even driving new business models. Industry analysts forecast that consumer spending on mobile apps will reach over...
Academic researchers have identified 10 new security vulnerabilities in LTE protocol procedures, using a testing approach they call LTEInspector. Those weaknesses are in addition to nine previously identified attack types.
You can read the full paper here, and the researchers detail attack types including an...
Going forward, almost every electronic device in your house, or in your work environment, is going to be connected to the network or internet and sending data of one kind or another back to its manufacturer. For example, if you walk into a conference...
Digital Transformation was the theme song of this year’s Mobile World Congress. Good news: every telecom company now has a “Go Digital” strategy. The challenge? Few have a real plan to make smart use of new digital strategies, and fewer still are reporting real...
The FCC recently issued a Notification of Harmful Interference against a Brooklyn resident, alleging that he operated a bitcoin miner in a manner that caused spurious emissions on the 700 MHz band which interfered with T-Mobile’s LTE network. The FCC warned the purported offender that continued...
Hate to say I told you so, but the iPhone X is not the roaring success Apple hoped it would be. The reason is as obvious as the nose on your face. However, I wonder whether Apple executives really understand the problem. Let me...
For too long communications service providers (CSPs) have been falling behind in customer experience (CX), while other industries have evolved to deliver amazing results. Retail, banking, and even some insurance companies are creating superior customer experiences that double as a competitive advantage. So, what’s...
For carriers and service providers (SPs), transitioning from 4G to 5G will require more than a simple network infrastructure upgrade. More importantly, it will require a drastic shift in the strategies around the way we do business. We’ve heard countless times, unlike the progression...
Mobile World Congress is the industry's biggest showcase of the year, and if you can manage to sift through the hype and the sheer volume of show news, you can get a pretty decent idea of where the telecom industry is putting its energy...
We live in a mobile world — the way we live and work is increasingly online. Think about this: in 2016 in North America, our smartphones, tablets, and mobile-enabled PCs consumed 1.8 Exabytes (approximately one billion Gigabytes) of data per month. Just one Exabyte...
Every coin has two sides. We’ve been talking for so long about all the coming benefits of wireless smart homes, connected homes and connected offices. And it’s true, there are many incredible advancements in this space. However, there is an important warning I want...
The world’s first, entirely cashier-less store in Seattle opened recently. AmazonGo uses “intelligent” cameras and a powerful set of algorithms to “think”. It is a grocery outfit, but not as we know it. Shoppers simply scan their phones on the way in, grab what...
As we enter the early stages of the “5G era,” new technologies are deploying to cover use cases around Enhanced Mobile Broadband (eMMB), Ultra-Reliable Low Latency Communications (URLLC), and Massive Machine Type Communication (mMTC). These use cases are not served by a single discrete...
For mobile operators, the phrase ‘innovate or die’ is perhaps more apt than it is across other industries. After all, any incumbent operator that elects not to bid for a 5G license and roll-out the innovative new network technology is more than likely signaling...
Bitcoin is apparently not just disruptive to the financial status quo -- Bitcoin mining was the culprit in disrupting T-Mobile US' network in New York, according to an enforcement letter from the Federal Communications Commission.
According to the letter, T-Mobile US was having problems with...
Why is Microsoft Cortana still the great unknown in the world of AI? We’ve all heard the excitement and read countless stories around the continual advancement of artificial intelligence with Apple Siri, Google Home, Amazon Alexa and countless others. Why then can’t Microsoft seem...
The most important decision operators need to make in 2018 is how aggressive and in what direction they should take 5G over the next 2-3 years. The challenge is that spend needs to be aligned with value as best as possible. One way to...
In today’s world where consumers are continuously bombarded with marketing messages; delivering the right ones, in the right context, and at the right time is essential.
More than ever, marketing teams are expected to drive revenue growth and, in a maturing telecom industry, exceptional customer...
Spoiler alert: 5G technologies like massive MIMO, C-RAN and more are going to lead the discussion at MWC 2018
The telecom industry is gearing up for what is arguably the most important trade show of the year--Mobile World Congress 2018. MWC will play host to...
We are at the beginning of a revolution that is changing how we live, work and relate to each other. According to Professor Klaus Schwab, founder and executive chairman of the World Economic Forum, we are entering the 4th Industrial Revolution (4IR).
Connecting everyone and...
Like you, I have done business with Amazon.com forever. And generally speaking, I have been very satisfied with their business model. However, that does not mean things have been perfect. I do believe Amazon wants to make every customer happy. However, I am learning of a...
It’s fun to think about all the cool features carmakers add to make their vehicles more appealing, even if they are a bit ridiculous. Like Bentley’s infotainment package that builds computer tablets into the headrests, or their retractable tailgate bench, Jaguar’s retracting gear shifting...
We’ve been talking so much about artificial intelligence in wireless, but one thing we haven’t touched on is getting AI to synch with the way each of us think. Each of us is different. Some of us are positive thinkers and others are negative...
