BROWSING: Opinion

CTIA 2012: Consumers want easy Wi-Fi access, but that’s easier said than done

NEW ORLEANS - In a study released by the WiFi Alliance, 90% of participants said that they would stick with their current mobile service provider, while 70% said that they would switch service providers, if necessary, to gain access to such a service. Sounds...

Analyst Angle: Operator survey – VoLTE will happen, but …

What do mobile operators think about VoLTE? Operators like MetroPCS and Verizon Wireless have announced aggressive VoLTE plans, with MetroPCS planning to launch two to three VoLTE handsets before

Reader Forum: Are iPhones costing companies more in telecommunications expenses? (The simple answer is yes)

In today’s marketplace, there are three main competitors for mobile phone communications in the corporate world: iPhone, Android and BlackBerry. As of late, iPhone sales have moved

CTIA 2012: CTIA pre-show buzz – who cares, who doesn’t

By now I've read most of the "what we expect to see" columns heading into this year's edition of CTIA Wireless. As expected, most of them are pretty bland, some are kinda whiny and a few are insightful. With that in mind, rather than...

Worst of the Week: Yacht of fools

Every few months, or whenever the rumor mill is running a bit thin (never!), a new report seems to surface claiming that Apple is looking to become a wireless carrier of some sort.

Reality Check: The monetization of LTE

In today’s world of instant Internet gratification, speed is undeniably a critical component of the customer experience with a mobile operator’s service. How quickly one can upload or download things,

Reality Check: Four trends that will drive the always on, always connected world

For the past few years, at my direction, Accenture has studied usage of technology by consumers to identify major trends that might assist our corporate clients. Our most recent survey

Reader Forum: Further customer knowledge and loyalty with mobile payments

With all the current momentum in the mobile payments space it seems hard for merchants to be able to decide what, if anything, they should utilize now to enhance

Worst of the Week: The headache that keeps on giving

This past week and a half were marked by quarterly results from some of the nation’s largest wireless operators, each showing an interesting challenge that remain in the mobile space.

Analyst Angle: What is the future of Wi-Fi in the mobile network?

It is well established that mobile data traffic is growing much faster than mobile data service revenues. One thing that really has helped mobile operators handle this traffic is

Reality Check: Maximizing productivity in the age of consumerization

In late February, I participated in a panel session at the Mobile World Congress event titled "Mobile Enterprise: Maximizing Workforce Productivity in the Age of Consumerization."

Reality Check: Mining for gold in the open mobile era

Attitudes in mobile shift quickly – even among the most staunch protectors of the past. Barely a year ago, AT&T CEO Randall Stephenson, speaking at the annual mobile world conference,

Reality Check: New FCC proposed rules may lead to better location accuracy for E911 calls

Many people are unaware of the location-based services that underpin the provision of essential public safety services in the United States. The chief example is Enhanced 9-1-1 (E911) calls,

Reader Forum: Why Latin America is critical to the outsourcing success of the global and local enterprise

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers, we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we...

Worst of the Week: Warm and fuzzy

I have to admit that there is very little in the wireless space that tugs at my heart strings. I mean, with an industry full of bottom-line financial people, super-intelligent engineers and a “what have you done for me lately?” attitude, there is rarely a moment for warm feelings.

Analyst Angle: WiGig – Lightning fast wireless connectivity

There seems to be an insatiable thirst for speed when it comes to wireless. Whatever we have today, users always want more than what’s currently available. I remember when the predecessors

Reality Check: Protecting the mobile network and devices

Despite the increases in today’s mobile malware, many mobile operators and subscribers continue to be virtually blind to the full extent of the problem – they simply react to incidents as they occur and

Reality Check: LTE self-organizing networks and the RF optimization engineer

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. In the current, fast-developing ICT industry, mobile networks are evolving in heterogeneous and complex ways. It's also true that this...

Reality Check: Managed services for OSS – what Latin American service providers need to know

Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Spurred by the need to modernize and even transform their internal systems to meet growing demand for voice and data...

Reader Forum: Why Wi-Fi offloading is needed with the expansion of 4G networks

Solving operators’ “capacity crunch” has been a primary goal of mobile data offloading to Wi-Fi networks. Even with the expansion of 4G networks such as LTE and WiMAX, the benefits of mobile data offloading to a carrier-class Wi-Fi network are extremely compelling:

Worst of the Week: Cats in action

This week saw me whisk away to lovely Atlanta for the DAS Forum’s DAS in Action event. Now, this is not one of the bigger events on the yearly wireless telecommunications calendar, though I do give it credit for having one of the better names.

Reality Check: When customers are empowered, everyone wins

“The customer is always right” is an axiom that has never held more truth than in today’s hypercompetitive mobile market. Subscribers around the world have become accustomed to always-on mobile services,

Reality Check: Billing systems must transcend ‘business as usual’ to keep pace with demand for digital services

With the proliferation of mobile devices around the world, which includes the recent invasion of tablets, the number of mobile Web users has grown to 1.2 billion.

Reader Forum: Shifting the MNO battleground toward RAN capacity optimization

Mobile network operators have recently seen a significant increase in network traffic due to subscribers’ addiction to mobile data services, presenting a considerable barrier to sustain MNOs’ bottom line – in fact