LAS VEGAS – For a company with the size and scope of Ericsson, to hear its CEO talk about the need to continue focusing on growth can be a bit …
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Welcome to our weekly wrap-up of everything in the world of telecom software. We hope everyone had a fun and safe New Year’s Eve and Day. Due to the holiday …
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Welcome to our weekly wrap-up of everything in the world of telecom software. With winter in the air and the year winding down, it seems like everybody’s either wrapping up …
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Analyst Angle: Automatic service cancelation can change Brazil’s telecom scenario
by Dan Meyerby Dan MeyerBrazilian telecom regulator Anatel is looking to implement a new rule that guarantees customers the automatic cancellation of telecom services (fixed telephony, mobile telephony, broadband and pay-TV),
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Service providers seeking to become more agile businesses face the complex reality that the very systems that have brought them success thus far are often a huge hindrance to their …
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Welcome to our weekly wrap-up of everything in the world of telecom software. It was a week of reflection on past victories and financials, as well as looking toward to …
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The benefits and drawbacks of being a market “first mover” have always elicited a diverse range of opinions. Some claim that first movers must go through trial by fire and learn through their own
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The telecommunications industry, like most industries, is in a state of technological and economic flux driven by intense competition and new technologies. Earlier inflection points
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Reader Forum: Building a customer-centric culture using the 4 pillars of VoC
by Dan Meyerby Dan MeyerAchieving customer experience excellence is a tough and challenging process for any mobile provider, but the most important step is a simple one: listen to your customer. If you understand that the success
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Mobile broadband is the fastest-growing medium for accessing the Internet and its unlimited array of content and services. With the rising use of smartphones, tablets and
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Ericsson bolstered its operating support system operations late last week with the acquisition of Thailand-based TeleOSS Consuilting. The transaction, which is expected to close during the third quarer, includes 50 …
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While telcos are experiencing stagnation in traditional service revenue, prices are expected to fall continuously as connectivity becomes a commodity. To guarantee revenue growth, telcos will have to
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In a connected world where a majority of interactions between consumers and businesses are conducted online, network events increasingly define customer behavior. Communications service providers are
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Mobile operators have become extremely adept at building networks capable of handling explosive volumes of traffic, even as subscribers continuously change devices, download applications and
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The American mobile telecommunications industry has matured from its early days of explosive growth to a saturated and fiercely competitive market where carriers are battling to simply retain existing
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The wireless industry is one of the richest sources of news – technology breakthroughs, key appointments and disappointments, patent disputes, network developments, thinner/lighter/smarter/smaller devices,
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Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Brazil is a vast country, …
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NSN, Ericsson, Huawei look to speed OSS deployments with interoperability initiative
by Dan Meyerby Dan MeyerThree infrastructure giants are looking to further the reach of operating support systems through an interoperability agreement designed to simplify the deployment and management process. Nokia Siemens Networks, Ericsson and …
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Once you were what you ate. Today, you are your mobile device. Mobile operators have an intricate and involved relationship with their customers. As technology evolves, smartphones are becoming
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Ericsson is looking to transform operations and business support systems (OSS/BSS). The company is looking to help operators improve efficiency, bring services more quickly and simply to market while facing …
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Time Trippin’: Small carriers look for buyers; billing consolidation … 15 years ago this week
by Dan Meyerby Dan MeyerEditor’s Note: The RCR Wireless News Time Machine is a way to take advantage of our extensive history in covering the wireless space to fire up the DeLorean and take …
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With 100 million LTE subscribers in 2012 and 381 operators currently investing in LTE in 114 countries (source: GSA), LTE has been growing much faster than predicted, driving increases in volume,
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Regional wireless operator C Spire Wireless said it has gone with Openwave Mobility’s Promotion and Pricing Innovation mobile data charging solution for the carrier’s “choice” and “shared” data plans. The …
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Reality Check: Big data, big opportunities for real-time experience management
by Dan Meyerby Dan MeyerWith the increased availability of high-speed networks and end users incorporating mobile into their lives in an increasing number of ways, the amount of data generated through these interactions is growing exponentially.
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Users love their smartphones and tablets and are increasingly comfortable in being in contact with the Web all the time; mobile data is getting big and estimated to be doubling every year.