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Analyst Angle
The Sunday Brief: CES preview—AI helps but does not remake the consumer electronics industry
December greetings from Fraser, Colorado (picured), Cedar Rapids, Iowa, and Kansas City, Missouri. We hope the Holidays have been restful and enjoyable for each of you, and that 2025 brings …
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AI-Machine-LearningReader Forum
10 contact center automation trends to look out for in 2025 (Reader Forum)
In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use of automation and related technologies to …
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Reader ForumTelco AIUncategorized
Resilient fraud management systems: What it takes to effectively integrate AI agents (Reader Forum)
Fraud management is emerging as a pivotal area where generative artificial intelligence (GenAI) and AI agents are providing cutting-edge fraud detection and prevention techniques that enable telcos to more effectively …
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I know that now is the time of year for industry leaders to rattle off their top five predictions for the coming year, offering up a list of bullets that …
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Reader ForumOpinionReader Forum
Private edge AI and 5G to enable new Industry 4.0 apps – Nokia on 2025
A couple of submissions from Nokia, here, in response to RCR‘s request for industry soothsayers to step forward, and tell us about the year ahead – in industrial networking, computing, …
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The jointly developed solution combines a 5G private network with private MEC and NVIDIA AI Enterprise software Verizon is putting a new proposition in front of enterprise customers: a combination …
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