SAN FRANCISCO-African Americans and Latinos use their cellular phones most often, and young users across the board talk the most, according to an analysis of postpaid wireless customer bills by industry research firm Telephia. Between the first and third quarters …
Telephia Inc.
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SAN FRANCISCO-Citing increased summer travel, performance measurement firm Telephia reported that wireless customers paid 15 percent more in roaming charges in the third quarter compared with the first three months of this year. Telephia noted in its Customer Value Metric …
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SAN FRANCISCO-Audience demographics vary drastically among U.S. mobile sports Web sites, according to a study from research firm Telephia. Figures from the company’s monthly report indicate wireless users who visited CNN-Sports Illustrated on their handsets were twice as likely to …
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SAN FRANCISCO-Wireless data package adoption among the top five U.S. service providers showed a 22-percent penetration rate for the first half of 2005, according to new research from Telephia. The company said average package charges have increased 5 percent to …
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MOUNTAIN VIEW, Calif.-MTV Networks International is teaming with VeriSign Inc.’s mobile content subsidiaries to study the international wireless entertainment market, the companies said Thursday. Jamster! and Jamba! will join the Viacom Inc.-owned network to study usage, mechanics and frequency of …
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Less than one-third of all mobile-gaming titles account for 80 percent of U.S. wireless game revenues, according to figures released this morning by Telephia Inc. In its latest monthly wireless gaming figures, the wireless usage and performance measurement company found …
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SAN FRANCISCO-With push-to-speak services designed to rival Nextel Communications Inc.’s Direct Connect offering expected from a number of carriers in the near future, Telephia Inc. released a report showing nearly one-fourth of business end users think the application would most …
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SAN FRANCISCO-Two new reports peg wireless messaging as an important and growing application, one that could contribute significant revenues to the wireless market. According to a new study from Telephia Inc. and Harris Interactive, the holiday season could drive greatly …
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Wireless messaging gets positive reviews SAN FRANCISCO-Two new reports peg wireless messaging as an important and growing application, one that could contribute significant revenues to the wireless market. According to a new study from Telephia Inc. and Harris Interactive, the …
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SAN FRANCISCO—Telephia Inc. will acquire Mspect and add the company’s short messaging service QoS monitoring capabilities to the Telephia Wireless Data Network and Application Performance (Wireless DNA Performance) service, which helps carriers measure and improve the speed and reliability of …
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SAN FRANCISCO-To some, it’s not the service, the network or the technology choice that matter in choosing a mobile phone-it’s how “cool” that new gadget is, according to a recent study by Telephia Inc. Telephia Inc.’s recent Telephia/Harris Interactive National …
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Even with more than 100 million customers across numerous carriers and a handful of technology choices, wireless subscribers in the United States hold and complete a conversation of acceptable audio quality more than 95 percent of the time, according to …
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Network coverage is the unexciting side of the wireless industry. Sure, most carriers proclaim to have excellent coverage in their markets, but real-world results are often lacking. Someone in the wireless industry recently discussed a conversation she tried to have …
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Companies looking to improve their wireless Internet offerings are missing out on some valuable information-information that’s right under their noses, said Nick Besbeas, executive vice president of sales and marketing for DigiMine Inc. That information involves what mobile Internet users …
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Noting the importance of wireless Internet and data services to wireless service providers, along with Goldman Sachs findings that more than 50 percent of all Web access will be delivered through a wireless device within the next five to 10 …
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SEATTLE-Point.com Inc. and Telephia Inc. released customer satisfaction survey results for 24 wireless markets, providing consumer ratings of the service and network performance quality for wireless carriers. In an exclusive agreement between the two companies, Point.com will be the only …
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Two companies have introduced performance indicator product offerings to help carriers keep tabs on the competition. Arthur Andersen claims its “Wireless Benchmarking Tool for Key Performance Indicators,” allows wireless carriers to make apples-to-apples comparisons between service quality using key performance …
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Wireless carriers are about to get an education, one that San Francisco-based Telephia Inc. believes is long overdue. Founded in February 1998, by Tom Frangione and John Oyler-both with extensive backgrounds in telecommunications and start-up companies-the privately owned company plans …