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How does AI enable hyper personalization in telecom?

The 'deep use of AI' can drive hyper personalization through carriers' omni channel products During a session at Google Cloud Next ’23, Ankur Jain, VP, Google Cloud for Telecom and Google Distributed Cloud, said that Google is using AI and data to help CSPs “reimagine...

What does the future of AIOps in telecom look like?

With AIOps growing in the telecom space, many are wondering just how much autonomy these tools will be given To keep up with growing network complexity, telcos are applying automation techniques enabled by AI and ML in as many network operations as possible. As a...

Why now is the time for AIOps in telecom—The impact of 5G, cloud and Open RAN

To keep up with growing network complexity, telcos are applying automation techniques enabled by AI and ML in as many network operations as possible As 5G continues to evolve, it also continues to become more complex. Virtualization and disaggregation are happening in tandem with deployment...

The ML to GenAI continuum—Google Cloud exec on AI in telecom

It's important to look at AI holistically and to not rule out more traditional machine learning models, says Google Cloud’s VP/GM Sachin Gupta Anything can be AI (Artificial Intelligence), Google Cloud’s VP/GM Sachin Gupta, told RCR Wireless News at Google Cloud Next, which took place last week...

How does AT&T use AI across its network operations?

AT&T’s VP of Network Analytics & Automation said that the telco is already using AI across its entire operations chain, from day zero to day two Thanks to consumer-facing applications like Chat GTP, artificial intelligence is — an already hyped technology — is reaching a...

The three phases of generative AI in telecom, according to AWS

In June, AWS announced a $100 million investment to develop a center to help enterprises use generative AI (GenAI), the technology behind OpenAI’s ChatGPT chatbot. The AI innovation center will offer generative AI testing and training services and will be staffed by data scientists, engineers and...

What is a hybrid AI architecture?

Benefits of hybrid AI include data security, context and efficiency With generative artificial intelligence (AI) poised to permeate virtually all types of consumer and enterprise applications, network architecture becomes increasingly important. If the goal is to use AI to quickly make a decision and effect...

Three benefits of deploying AI at the edge

Running AI workloads at the edge enables better economics, faster decision making and automation If you look past the hype, look past the technological complexity, look past the protracted proofs of concepts, 5G is all about leveraging a high-bandwidth, low-latency air interface to move data,...

How is generative AI relevant to telecom operators? 

Discussion around generative AI has quickly become a mainstay in conference presentations and earnings calls. The predominant thinking is that if you’re an enterprise, including a mobile network operator or other communications service provider, you’ve got to have a plan to put generative AI to...

How is edge federation taking shape, and why is it important?

Edge federation refers to the interconnection and coordination of multiple edge computing resources and services from different providers, in order to deliver a more comprehensive and distributed computing infrastructure. In a recent interview at the Telco Cloud & Edge Forum, Deutsche Telekom Product Manager...

How to scale commercially successful MEC use cases—a Q&A with Vodafone (Part 2)

The first part of this Q and A with Vodafone’s Joanna Newman, senior director of technology partnerships, covers the operator’s dedicated vs. distributed MEC approach, the logic behind its various hyperscaler partnerships, and addresses how many MEC use cases involve common sets of building...

How to scale commercially successful MEC use cases—a Q&A with Vodafone (Part 1)

Whether its considering a private 5G network coupled with a dedicated mobile edge computing (MEC) solution for an enterprise, or a consumer-facing use case that taps into more widely distributed computing infrastructure, Vodafone has recognized that addressing this nascent space requires a strong focus on...

How are enterprises using MEC?

MEC is delivering low-latency, real-time enterprise applications As has been pointed out by operators on recent earnings calls, the market for advanced 5G-enabled services—things like mobile edge computing (MEC) combined with public and private 5G, and private 5G itself—has been slower to create revenues than...

How to package and deliver MEC—Microsoft, Verizon detail their approaches

MEC applications, architectures and go-to-market strategies Mobile edge computing (MEC), particularly when combined with cellular connectivity, is seen as a new revenue driver for both operators and hyperscalers. In fact, market dynamics are pushing the two increasingly closer together in terms of developing, packaging and...

Cloud-native OSS/BSS—top three opportunities and challenges

Cloud-native OSS/BSS should reduce opex and drive automation, but this requires technological and organizational change Before getting into expert commentary on cloud-native OSS/BSS provided during the recent Telco Cloud & Edge Forum (available on demand here), it’s important to understand what operational support systems (OSS)...

Hybrid vs. public—How should operators move to the telco cloud? 

As operators move into the telco cloud era, which deployment option(s) will win out?  As the title of this piece—and the Telco Cloud & Edge Forum session it’s based on—suggest, it seems that the two most likely outcomes for operators on a long-term journey to...

Will Open RAN drive cloud-native or vice versa? 

The benefits of cloud-native RAN include efficient scaling, dynamic orchestration of microservices and enhanced security Operators are steadily working to become cloud-native from the core to the radio access network (RAN) all the way out to edge computing nodes. The rationale is two-fold: a cloud-native...

Four pillars of a service-based architecture

With the move to a service-based architecture, what does it take for operators to become cloud native?  With meaningful new 5G revenues failing to materialize with the Non-standalone architecture, operators are now increasingly moving to a 5G Standalone service-based architecture. In this transition, there are...

5G Standalone vs. 5G Non-standalone: What’s in it for operators?

Deloitte on the transition to 5G Standalone: Not if it will happen, more when and how The circa 2018 hype around 5G as a world-changing silver bullet for businesses hasn’t really panned out just yet. 5G Non-standalone (4G core with upgraded radios and new spectrum)...

How can operators monetize MEC?—Technology vs. business (Part 2)

Editor’s note: Check out the first part of this story, “How can operators monetize MEC?—‘Selling shovels instead of digging for gold’” If you take a high-level look at how mobile edge computing (MEC) is shaping up in the market, and listen to industry voices like...

How can operators monetize MEC?—‘Selling shovels instead of digging for gold’ (Part 1)

One promise of 5G is unlocking latency-sensitive use cases, things ranging form immersive gaming experiences without jitter that takes a player out of the moment to computer vision systems deployed for access control, quality assurance, and other applications relevant to numerous verticals industries. But...

Four factors shaping mobile edge computing

Some mobile edge computing market adoption trends are clear, but questions remain In a session at the recent Mobile Edge Forum virtual event—available on-demand here—Tantra Analyst Founder and Principal Prakash Sangam shared his perspective on how stakeholders should consider mobile edge computing investments, and looked...

Are telcos ready for edge computing, and how to balance tech with business (Part 2)

Editor's note: Part 1 of this piece, based on a discussion at the Mobile Edge Forum, is available here. 5G and MEC go ‘hand-in-hand’ but where are they going? In a recent panel discussion at the Mobile Edge Forum—available on demand here—industry experts agreed...

Are telcos ready for the edge, and what’s the role of 5G? (Part 1)

The distribution of compute out of centralized data centers and closer to where data is generated is seen as a key complement to latency-sensitive 5G services. Drawing form that, operators are approaching edge computing as a way to leverage 5G network investments, deliver differentiated...