BROWSING: Quality of Experience

CSPs worry about impacts of IoT, 5G on network congestion 5G promises to offer such enormous bandwidth that it will be able to handle the traffic from massive internet of things deployments, demands from augmented/virtual reality applications and consumers taking advantage of enhanced mobile broadband...

Gigabit LTE key to providing network experience continuity once 5G hits Since Telstra launched the first commercial gigabit LTE in January 2017, more than 40 other global operators have, to varying degrees, upgraded their networks to support 4X4 multiple-input, multiple-output (MIMO), 256 QAM and aggregation...

NICE, France – The days of just monitoring network performance metrics to gauge overall performance have given way to much more consumer-facing indicators designed to go beyond service assurance and into gauging customer experience. This trend toward evaluating how the end-user experiences network services...

Vasona Networks raised $14.6 million to further edge computing R&D, drive QoE In a mobile data landscape dominated by video content, service providers are shifting KPIs to focus on end-user quality of experience, which can be bolstered by edge computing, among other techniques. Highlighting the increasing...

Senza Fili Consulting President Monica Paolini breaks down LTE-U, LAA and other issues from Mobile World Congress 2016 After her well-received presentation during the Small Cell Summit event, colocated with Mobile World Congress in Barcelona, Spain, RCR Wireless News caught up with Monica Paolini, president of...

According to a study by Vasona Networks, smartphone users in the United Kingdom believe their mobile operators are not meeting their mobile data expectations and they are willing to go elsewhere to get the coverage they expect. The survey found two-thirds of broadband users in...

Indoor video performance on mobile devices requires a dramatic shift in benchmarking and network optimization The current carrier landscape is marked by price wars aimed at giving customers new devices and more monthly data for far less money. From a consumer point of view, what...

The Rio de Janeiro Olympic Games are less than one year away. While the 2014 World Cup was a trial by fire for Brazil’s fledgling "4G" networks, for the Olympics next year, 4G connections are expected to be reliable and high-quality. But an OpenSignal...

As mobile phones have become “smarter” over the past few years, they have also become essential to our everyday lives. Beyond merely connecting people, smartphones stream videos and music, monitor our health, manage finances and pay bills, and offer easy access points to the...

If you were caught in a crisis situation, which would you rather have: Access to voice services on your smartphone or access to data? According to new global research commissioned by Amdocs and conducted by Hot Telecom, data wins out with a solid 55%...

Procera ScoreCard drives visibility and actionable insight for QoE A customer’s quality of experience is key for communications service providers working to maintain a competitive edge in an increasingly saturated marketplace. Driving QoE is more complicated than simply processing network data; it requires using that data...

CANCUN, Mexico—Having a superior customer experience is believed to be a key source of sustainable competitive advantage. According to Amdocs Customer Experience Spotlight, while 59% of Latin American customers would recommend their telecom service provider, 56% have been with their service provider for less...