Forrester Research

Air2Web will launch an updated version of its instant-messaging offering this week, targeting on-the-go workers who use desktop clients like IBM’s Lotus Sametime, Microsoft LCS and Jabber. The new product builds on Air2Web’s 18-month-old 2IM, which seeks to extend enterprise-targeted …

The number of households that use mobile phones is increasing, but levels of customer satisfaction are on the decline, according to new research from Forrester Research Inc. Two-thirds of U.S. households have at least one mobile phone, according to the …

Despite a rash of operational difficulties during the past several years that led to its eventual sale to rival Cingular Wireless L.L.C., Forrester Research Inc. found that AT&T Wireless Services Inc. was the leading wireless provider of next-generation business services, …

Despite a rash of operational difficulties during the past several years that led to its eventual sale to rival Cingular Wireless L.L.C., research firm Forrester Research Inc. found that AT&T Wireless Services Inc. was the leading wireless provider of next-generation …

LONDON-Legal digital music downloads via the Internet and mobile phones exploded in 2004 even as illegal downloads continued to plague the recording industry, according to a study released Thursday. According to the report from the International Federation of the Phonographic …

It seems the wireless machine-to-machine market is finally coming into its own. The industry now boasts a range of players including major names like Nokia Corp. and IBM Corp., it enjoys a healthy value chain, there are a growing number …

WASHINGTON-Wireless and high-tech vendors are undergoing a serious re-examination of policies they advocate before Congress, regulatory agencies and the White House in light of a growing outsourcing trend that some fear could hurt U.S. innovation and security even as it …

PRINCETON JUNCTION, N.J.-Executives from Computer Associates International, Forrester Research Inc., Hypercom and the Transportation Security Administration have been tapped to be speakers during the Smart Card Alliance’s conference, Feb. 12-13 in Salt Lake City. Conference panels will also cover issues …

OXFORD, United Kingdom-If you believe the latest predictions from the handset manufacturers and market research firms, then mobile gaming is set to become a major business for mobile operators. Nokia is actively attempting to pull together the various technologies, content …

Hoping to soothe the Bluetooth community’s fears over last month’s announcement from Microsoft Corp. that it would not support the wireless technology in its upcoming Windows XP platform, Widcomm Inc. said it would provide a software upgrade to computer manufacturers …

Verizon Wireless’ recent announcement that it would back laws restricting the use of cell phones while driving in Illinois may pump fresh life into attempts by local communities across the country to pass such regulations. The decision also showed the …

E2open has opened its doors. The new electronics marketplace sports 10 high-powered founders, including IBM Corp., Hitachi and Nortel Networks. With this backing, e2open aspires to be nothing less than “one of the largest enterprises of the 21st century,” said …

NEW YORK-Like the Wizard of Oz working the controls unseen, electronic commerce could soon become the primary delivery and fulfillment mechanism for all goods and services, regardless of whether consumers buy those goods and services online, by mail order or …

Web sites that offer comparison shopping for wireless phones and services appear to be a dime a dozen these days. Consumers go to these sites because they promise to be objective. But what happens when wireless companies invest in the …

NEW YORK-“We’ve done the really easy stuff, and now the fun begins,” Ivan Seidenberg, chairman and chief executive officer of Bell Atlantic Corp., said in a keynote address Oct. 7 at Fall Internet World ’99. The Internet has evolved rapidly …

The race is on for local multipoint distribution service carriers to launch service, but many players remain confused about which services to offer and which markets to target. “One of the most influential factors in delaying the LMDS market is …

WASHINGTON-No one was more surprised at the eventual outcome of the most recent Federal Communications Commission spectrum auction as was Thomas Jones, president of WNP Communications Inc., who walked away with the right to build in 30 of the top …

NEW YORK-Wireless online financial information services are a hot item, judging from the flurry of recent announcements about new offerings in this category. w-Trade Technologies, New York, said AT&T Wireless Services Inc.’s PocketNet Service will offer its new w-Trade Internet …

Personal communications services developers-both veterans and rookies-are preparing to gorge themselves on the mass market for anytime, anywhere communications. It certainly is a time of high hopes, great expectations and crazy energy coming before an eventual and inevitable industry shakeout. …