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Telco AI Deep Dive

Telco AI Deep Dive: Capgemini on use cases to define strategies

Sean Kinney, Editor in Chief -
Telco Cloud

Salesforce and AWS partner for streamlined streaming content delivery

RCR Wireless News -
Carriers

Siri and customer service chatbots are not created equal (Reality Check)

Reality Check -
Business

AI bubbles for your CSR?

RCR Wireless News -
Business

Revive and transform lead management–the next killer B/OSS app

RCR Wireless News -
Opinion

Reader Forum: The battle for the mobile customer relationship

Reader Forum -
Big Data Analytics

Etiya is unbundling the bundle with telecom personalization (sponsored content)

RCR Wireless News -
Americas

LatAm: Oi improves analytics; Telefónica bets on apps

Roberta Prescott -
Opinion

2015 Predictions: Service providers set to capitalize on LTE to transform the subscriber experience

RCR Wireless News -
Devices

2015 Predictions: Mobile device customer care trends in 2015

RCR Wireless News -
Software

Reduced churn one goal of CRM

Dan Meyer -
Software

Breaking down silos in support of CRM

Dan Meyer -
Software

Using real-time analytics to boost CRM performance

Dan Meyer -
Software

U.S. Cellular views CRM as crucial for customer loyalty

Dan Meyer -
Software

Editorial Webinar: Customer Relationship Management

RCR Wireless News -
Mobile and Wireless Industry Reports

Feature Report: Customer Relationship Management

RCR Wireless News -
EMEA

EMEA: Should customer relationship management go social?

Claudia Bacco -
Big Data Analytics

Ovum: Churn remains hurdle for mobile operators worldwide

Dan Meyer -
BSS OSS

Reader Forum: The OSS/BSS divide is no longer sustainable, if it ever was

RCR Wireless News -
Wireless

Ovum: CEM to pace enterprise application spend

Dan Meyer -
Carriers

How to make telematics sexy? Change the name to connected cars

Claudia Bacco -
Big Data Analytics

Telecom Software: Partnerships – AT&T & Amdocs, Verizon & Oracle

Jarad Matula -
Opinion

Reader Forum: Innovation frameworks – the foundation of a bright telecom future

Dan Meyer -
Americas

Amdocs: The core business does not change

rcrwirelessadmin -
Americas

America Movil to mimic Claro in standardized IT systems

rcrwirelessadmin -
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