Spend a week in Barcelona, Spain, at the Mobile World Congress event, and you will come back home with a lot of intriguing ideas. You can be overwhelmed by the plethora of new, elegant, sleek tablets, smartphones and the like,
Every operator knows that customer loyalty and retention are critical to bottom-line performance. But, to implement proactive loyalty and retention initiatives, operators must be able to
I think it might be time for Samsung to have an intervention. This week, the consumer electronics giant unveiled its latest Galaxy smartphone, which according to my memory is the 39th iteration of that device in the past three weeks.
The volume of cloud-based announcements at the Mobile World Congress in Barcelona last week reflected enterprises' interest in having mobile services and applications delivered “as a service.”
One of the biggest debates in wireless over the past decade is about who owns the customer: the mobile operator or a third party such as an over-the-top provider? What about when the user is a child
Just a couple of years ago, AT&T and T-Mobile USA could not complement each other enough, what with AT&T dangling $39 billion in front of T-Mobile USA’s management. I am going to just assume that the money part had nothing to do with it and the compliments coming from company executives were honest and heartfelt.
Self-optimizing network applications for heterogeneous networks address coverage and capacity optimization, energy savings and interference coordination, as well as handset management enabling
Communications service providers are deploying LTE networks, increasing the available bandwidth to their customers and finding that their existing models for revenue growth are not applicable
Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.
Has this happened to you? You order something in a restaurant, but your waiter flubs the order and your appetizers...
For those of us old enough to remember, there was a time when you couldn’t buy a corded, rotary phone. Instead, you had to lease your phone from Ma Bell. After divestiture, customers were given the options
I am sure that many of you, like me, were comprehensively bombarded with vendor pre-show announcements in the week before the recent Mobile World Congress event. In addition, every analyst
In the past, the idea of outsourcing telecom and IT infrastructure management was a scary thought for many companies. There were security concerns, worries
The introduction of laptops and proprietary mobile devices into the corporate IT ecosystem 10 years ago allowed organizations to extract more value from their employees by extending the office both physically and
Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCRWireless.com to rant and rave about whatever rubs us the wrong way....
Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry.
Latin American mobile markets have experienced incredible growth in the past 10 years. The majority of countries...
Network operators are under increasing pressure to delight their subscribers with media-rich and reliable experiences. Faced with that challenge, operators must innovate and capitalize on high-demand subscriber
Virtualization was the “it” trend of 2010, much like bring-your-own-device (BYOD) is the dominant trend right now. Looking back at 2010, the inhibitors of virtual desktop infrastructure are remarkably similar to the concerns around BYOD.
Typical microwave links tend to be 25 miles or less in length, but sometimes they need to be longer – much longer. For example, inter-island hops in the Caribbean and elsewhere need longer
While the wireless world begins its annual migration to the Iberian Peninsula for the Mobile World Congress event, I took a bit of a step back in time and found some unexpected comfort.
Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry.
It is certain that Near Field Communications (NFC) will become the standard for the replacement of...
In thinking about what I expect from this year’s edition of Mobile World Congress, I don’t really have to look much further than my previous experience. I will eat lots of ham sandwiches
Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.
Although the recent Pew Research Center study, entitled The Explosion in Mobile Audiences and a Close Look at What It Means...
According to the research firm Juniper, fear of bill shock drives almost 75% of travelers to avoid using mobile data while abroad. With more than 570 million mobile roamers globally, operators that
Now this week we hear that Apple is in fact looking to expand into a market outside its perceived wheelhouse, but instead of cameras, it’s looking at the
