Mobile is fueling a radical shift in information technology, and 2013 will be a pivotal year, according to analyst firm IDC. The firm sees the IT industry in the biggest shift it has undergone since the 1980’s. Frank Gens, IDC’s …
Regional carrier C Spire Wireless is introducing new plans that allow customers to share data across up to 10 devices, following the lead of Verizon Wireless and AT&T. The SHARED Data plans are available to both new and existing customers, …
Verizon Wireless came out on top of its nationwide rivals in Consumer Reports‘ latest consumer survey of wireless operators. The carrier received favorable scores for voice and data quality and in customer service for attributes such as staff knowledge and …
InfoVista has acquired radio access and backhaul network planning company Mentum, as part of its strategy to strengthen its market reach and offerings in the areas of network lifecycle and customer experience. Mentum is a provider of RAN and backhaul …
“Cyber Monday,” also known as Nov. 26, was the biggest spending day ever according to cloud-based analytics by IBM – and mobile accounted for a significant portion of the holiday shopping blitz. This year’s Cyber Monday spending grew by 30.3% …
T-Mobile USA is continuing its attempts to lure Apple iPhone users from rival carriers, announcing that it has expanded support for its HSPA+ services in the 1.9 GHz band to 10 new markets. The network enhancements are part of the …
Close to one-third of adults who own smartphones or tablets expect to use them for holiday shopping on Thanksgiving Day, according to a survey by Digitas — but the mobile shopping experience still lags behind computers in ease of use. …
The board of the proposed national public safety network, FirstNet, had its first meeting, collecting the first round of comments on proposals for the broad outline of the network. FirstNet has floated three network alternatives for the planned LTE public …
AT&T has announced a new Push-to-Talk (PTT) service that runs on its LTE network, targeting business and public safety customers with new ruggedized devices and the promise of new perks as well as service quality that is comparable to legacy …
With little more than a week left before Black Friday, retailers are already seeing consumers make purchases and prepare their holiday shopping season strategies – and mobile retail is playing an increasingly large role. Both the Android app store and …
Leap Wireless International Inc. lost customers during the third quarter as customers fled higher-priced entry level handsets and services, and is exploring “cost-effective alternatives” to its Long Term Evolution (LTE) network deployment. The flat-rate carrier’s customer base shrank by about …
TelCo Systems has announced a new mobile backhaul cell site switch which can service sites with 2G, 3G or “4G” technology. The demarcation device can be used with either carrier Ethernet or MPLS network connections. “It will continue our push …
MetroPCS this week launched Rich Communications Services, a continuation of the carrier’s push to take advantage of its LTE network through services such as Voice over LTE (VoLTE). MetroPCS was the first U.S. carrier to launch VoLTE when it did …
With Ethernet services becoming ubiquitous, mobile backhaul service providers need to differentiate themselves through customer experience, according to Ciena Corp. The network company recently introduced new packet networking software that Ciena says will reduce installation and provisioning time by as …
TE Connectivity unveiled new distributed antenna systems at the PCIA Wireless Infrastructure Show this week that include increased power designed to lower the needed number of antennas. Increased power in the remote antenna units means few antennas are needed for …
The Federal Communications Commission has put U.S. spectrum policy on a path to the world’s first incentive spectrum auction to repurpose broadcast television spectrum for mobile broadband use. But broadcasters appear determined to hold onto their spectrum. Carriers are supporting …
Business users are increasingly bringing their own wireless devices for enterprise use – but even as that practice grows, employees are uneasy about employers’ access to the private information on their gadgets. Gartner has called bring-your-own-device programs “the most radical …
Not so fast, small cell market. A new small cell equipment report from Infonetics Research warns that despite a quickly growing market, the small cell space will be – well, small. Or at least, not big enough for all the …
A survey of nearly 2,000 U.S. and U.K. iPhone users showed that the majority of them plan to upgrade to the iPhone 5, particularly if user reviews on the device are positive. The survey, done earlier this month in both …
As carriers work furiously to expand their LTE networks, backhaul providers are jostling to get operators the capacity they need to handle heavy data traffic. Small cell solutions are getting particular attention. Qualcomm stirred the market recently with its acquisition …
Apple said that customers pre-ordered a staggering two million iPhone5 devices in the first 24 hours that the device was available. The figure was more than double the one million pre-orders through 24 hours for the previous generation iPhone 4S. …
Alcatel-Lucent (ALU) signed an agreement with Telefonica to overhaul the international operator’s network management systems. Telefonica operates in 25 countries, and this contract covers its top 15 properties, according to Chris Wade, managing director for Alcatel-Lucent’s OSS practice. Its current operational processes …
Ellen Schwab, CEO of Telespree As operators and mobile virtual network operators deal with network capacity limitations and customers’ inexhaustible appetite for data, the ability to precisely track and take action based on usage is becoming ever more important. Ellen …
Infosys and AT&T today announced a jointly developed BSS solution to improve efficiency and customer care at call centers. The SpeedSolve product allows customer care agents to use chat requests to get answers to questions that come up while they …
Preventice announced today that its remote monitoring system for heart patients has received clearance from the U.S. Food and Drug Administration. The BodyGuardian Remote Monitoring System can now be marketed and sold to hospitals and clinics for the detection and …
