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Bits & Bytes: Tekelec introduces new CEM; TM Forum awards; and more

AFL has signed an agreement to acquire TCC Group, a leading telecommunications network implementation and integration provider based in Bracknell, United Kingdom. TCC Group will join the AFL global portfolio to provide communications services to the European market.

Tekelec, the mobile broadband solutions company, introduced a new customer experience management (CEM) portfolio to correlate subscriber experiences, service usage, handset metrics as well as network and service accessibility and reliability. The resulting combination of network and service intelligence gives service providers a complete view of the subscriber experience within the network along with customized views to improve performance and deliver more personalized services.

Openet, provider of subscriber optimization software (SOS) to tier one communications and media service providers, announced Openet Dynamic Context Router (DCR), a high performance, context-sensitive appliance. Openet’s Dynamic Context Router relieves policy, charging, profile and similar network elements of routing, traffic management and load balancing tasks. By relieving the “mesh” of communication between these elements, Dynamic Context Router simplifies network traffic management and reduces costs to wireless operators as they evolve their networks.

Telstra, Nokia Siemens Networks, Chunghwa Telcom, and Huawei have scooped this year’s prestigious TM Forum Excellence Awards, it was announced at TM Forum’s flagship Management World 2011 conference in Dublin. Read more here.

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