Big Data & Analytics: SAP expands enterprise app store offering

Editor’s Note: The ecosystem of big data and analytics, and its intersection with mobile networks and cloud computing has increasing relevance to wireless in areas that include service assurance, customer experience management, mobile marketing, location-based services and more. Here is a look at the week’s news in this space. 
—SAP has launched an expanded app store offering for enterprise. The SAP Mobile Secure portfolio now includes mobile application management and enterprises can use it to offer corporate-developed mobile apps for both managed and unmanaged users. For managed users, the system identifies when a device is out of compliance and directs them to the appropriate update download. SAP said the solution also offers a single destination for IT in terms of managing and analyzing apps, content and profiles that include any mobile device management, enterprise mobile management and mobile content management offering
Senthil Krishnapillai, vice president of SAP Mobile Secure, cited use cases that included a large beverage company being able to use the system to make its mobile apps easily accessible to distributors, or a healthcare provider relying on it in order to offer a single mobile app to authorized patients.
—Radcom announced that it has won a deal with a tier-one European operator for end-to-end deployment of Radcom’s MaveriQ solution on the operator’s new IMS network. MaveriQ will provide monitoring for quality of experience (QoE) and quality of service (QoS) and fast troubleshooting for the new IMS platform, enabling the switching of the operator’s subscribers from VoIP networks to the new IMS network.
Radcom’s carrier-grade solutions are designed for big data analytics on terabit networks; its solutions interact with policy management.
–The Cirrus Insight Mobile app for customer relationship management (CRM) has been updated with one-click integration with Salesforce 1 for mobile CRM on the iPhone. The company said that when iPhone users click to open a customer record, they’ll be taken directly to the Salesforce1 app; if the Salesforce1 app isn’t installed on the device, Cirrus’ app will open customer records in the Safari browser version of Salesforce.
—BioIQ is expanding its mobile health offering with new mobile interfaces for its platform on iPhone and Android. BioIQ’s offerings are usually part of a corporate health and wellness offering to employees, and allows patients to access information such as lab reports, scheduling biometric screenings or completing online health risk assessments. The company’s offering also focuses on measuring population health trends and turning health data into recommended actions.
According to BioIQ, 78% of eligible members engage with its solution, compared to an industry average of 26%; and that 36% of participants are accessing its platform via mobile devices.
—IBM is also at work in the area of big data analytics and health. The company said this week that the Evangelical Lutheran Good Samaritan Society is using its big data and analytics technology along with in-home sensors about the size of a light switch to provide in-home care and monitoring for the elderly. The sensors detect activity and sleep levels and even can detect a fall; the data is gathered 24/7 and reviewed daily by a licensed nurse
–Cloud-based customer software provider MindTouch has selected Splunk’s cloud offering for monitoring and troubleshooting in real-time, plus business analytics in order to guarantee its service-level agreements for 99.9 uptime.