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NetCracker: Convergys’ integration shows results

by Roberta Prescott
written by Roberta Prescott Share
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ORLANDO, Fla. — NetCracker Technology took the opportunity at the recent TM Forum Management World Americas held in Orlando. Fla., (check out all pieces and see our videos) to show how its  acquisition of Convergys’ BSS business  has solidified its focus on expanded its reach in the global services and management business. Sanjay Mewada, vice president for strategy at NetCracker, said the integration went well and the company is pleased with the progress it is making.

“The most important outcome of any integration especially when it comes to acquisitions is the fact that it has resulted in increased revenues and an increased customer base,” he said. The combined company is expected to have annual revenues of U.S.$2.5 billion. According to Mewada, this is a comfortable target.

Less than ten months ago, the Japanese NEC acquired Convergys’ information management business for $499 million with the goal of  complementing its previous purchase of NetCracker Technology. According to the trade show presentation, NetCracker is posting results: the company announced three customer releases, including one that showed how the combined portfolio contributed to NetCracker’s expanded presence, serving current clients and gaining others.

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Editor, [email protected] Roberta Prescott is responsible for Latin America reporting news and analysis, interviewing key stakeholders. Roberta has worked as an IT and telecommunication journalist since March 2005, when she started as a reporter with InformationWeek Brasil magazine and its website IT Web. In July 2006, Prescott was promoted to be the editor-in-chief, and, beyond the magazine and website, was in charge for all ICT products, such as IT events and CIO awards. In mid-2010, she was promoted to the position of executive editor, with responsibility for all the editorial products and content of IT Mídia. Prescott has worked as a journalist since 1998 and has three journalism prizes. In 2009, she won, along with InformationWeek Brasil team, the press prize 11th Prêmio Imprensa Embratel. In 2008, she won the 7th Unisys Journalism Prize and in 2006 was the editor-in-chief when InformationWeek Brasil won the 20th media award Prêmio Veículos de Comunicação. She graduated in Journalism by the Pontifícia Universidade Católica de Campinas, has done specialization in journalism at the Universidad de Navarra (Spain, 2003) and Master in Journalism at IICS – Universidad de Navarra (Brazil, 2010) and MBA – Executive Education at the Getulio Vargas Foundation.

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