It's official -- Japan's Softbank is buying a controlling interest in Sprint Nextel. The Japanese carrier will spend $20.1 billion to buy 70% of Sprint, paying the company's shareholders $12.1 billion
Spain’s Telefónica has agreed to sell its call-center business Atento to Bain Capital for about U.S.$ 1.34 billion (€ 1.039 billion). Industry observers say...
Four Ways Merchandising Improves Your Profitability: A simple change in how you secure and merchandise devices can solve multiple challenges and boost your bottom...
The launch of the iPhone 5 last month has highlighted a major issue for all 4G smartphones – that no one handset can cover all of the global LTE frequency bands.
Despite the advances that have been made to customer experience management, such as the improved joining of customer service and real-time analytics, there has not been a vast improvement in customer experience.
