NATICK, Mass.-Confidence in the service provider sector continues to rise, according to Sage Research Inc.’s September 2003 Service Provider Confidence Index (SPCI). “Looking at the past 12 months, we can now see a significant recovery in service provider confidence since the depths of the telecom bust of 2001-2002,” said Chris Neal at Sage.
According to the study, the Current Conditions Index rose to its highest level ever, 47.8, closing in on the “high” level, which would require a score of more than 50. The Expectations Index also reached its highest level at 70.4. Both indices are the averages of six sub-categories, including spending on capital equipment, spending on product and service development, revenues, employment, NASDAQ values, and overall perceptions of industry conditions. Other indices measured included: revenue current conditions, which rated 80; revenue expectations, which also rated 80; and investor confidence current conditions, which reached 31. More negatively, the investor confidence expectations index fell from 105 to 89, but still remained at the “high” level.
The bi-monthly survey is based on responses from 103 service provider professionals worldwide.
