NEW YORK-Bell Atlantic Corp. debuted its AccessAbility pages on its Web site. The pages will provide advice about services, discounts and other key resources of interest to the disabled community.
“Our new Web pages are designed to offer our customers with disabilities a single source of key information about their telephone service, in a format that can be interpreted by both the human eye and assistive devices used by people who are vision-impaired,” commented Bob Baublitz, market manager for Bell Atlantic’s ethnic and premium markets.
“We’ll post information about products and services that can help people with disabilities communicate more easily. We’ll list local telecommunications relay service access numbers, we’ll describe discounts on telecommunications services that are available to people with specific disabilities, and we will provide contact numbers that our customers can use to order new services, ask questions or report troubles,” he said.
Baublitz’s team has developed four call service packages for vision, motion, hearing and speech impairments.
Soon, customers will be able to place orders for services directly from Bell Atlantic’s AccessAbility page, said the company.
