Information technology spending increased 5% in 2011, despite the worsening economic situation in Western Europe and volatility in other regions, according to a new study from the IDC) Worldwide Black Book. IDC noted that emerging markets continued to lead the way, with tech spending in the BRIC countries (Brazil, Russia, India and China) enjoying another [...]

Eugene Kaspersky seems to be a different CEO – at least less formal than top executives normally are. He graduated from the Institute of Cryptography, Telecommunications and Computer Science in 1987, and in 1997 co-founded the developer secure content and threat management solutions company that carries his last name: Kaspersky Lab. Last year during a [...]

Argentina’s unit of Spain-based Telefónica Group has selected Comptel to provide its operations support system (OSS) services. Telefónica de Argentina said it expects the service to allow it to more easily and efficiently collect and process more than 90 million network transactions daily into billable records. Follow RCR Wireless News – Americas on Twitter, Facebook and subscribe to our [...]

With the increase of mobile data subscribers in emerging market, a growing number of telecom operators are seeking inform customers about their usage levels. Executives from Syniverse Technologies are looking at Latin America as a great market for this service. “Brazil is a key area mostly for the next two to three years due to [...]

Emerging countries are expected to play a bigger role in the e-commerce market by 2015, according to a new study by Forrester Research. During last week’s NRF 101st Annual Convention & Expo, Forrester Research presented a study that showed the compound annual growth rates for the e-commerce market ranging from 53% in India, to 22% [...]

While Research in Motion (NASDAQ: RIMM) was introducing its new PlayBook 2.0 software at this week’s Consumer Electronics Show, mobile security consultants from Intrepidus Group were talking about problems with the current PlayBook that could give hackers access to e-mail accounts and other private information. In a speech at this week’s Infiltrate conference, researchers Zach [...]

Microsoft’s message at this week’s Consumer Electronics Show was that its Metro user interface for mobile “puts people first,” but analysts say the company’s future in mobile depends on putting business first. Its new Windows 8 operating system could be the bridge Microsoft needs between its huge installed base of enterprise customers, and the exploding [...]

Shares of Smith Micro Software (NASDAQ: SMSI) are up more than 15% after the company said Sprint has chosen its Mobile Network Director client to provide traffic management for its networks. The software moves users from 3G to WiFi, WiMAX, or LTE as needed, and is meant to allow the carrier to provide uninterrupted service [...]

We’ve all the heard the highly publicized recent tale about an unsuspecting wireless subscriber who was shocked to receive a six-figure mobile phone bill that included tens of thousands of dollars in international roaming charges. While the story made sensational news and is certainly an extreme example, bill shock can happen both domestically and internationally [...]

Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control to keep it free of [...]