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Robocall mitigation battlefield must extend beyond Tier-1 carriers (Reader Forum)

Americans received 80 billion unwanted robocalls over the past 12 months. While it is difficult for consumers to wrap their heads around such a gaudy number, the reality is that following a brief dip during the COVID-19 lockdown, unwanted calls increased by 6% in...

What would it take to get you to answer your phone again? T-Mo thinks it has an answer

There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it's a spam call and let it go to voicemail. Castle, who is VP of engineering services and quality...

Carriers update progress as STIR/SHAKEN deadline hits

Yesterday was a major deadline for implementation of anti-robocalling tools. As part of its ongoing efforts to combat scam and fraudulent robocalls, the Federal Communications Commission had established June 30 as the deadline for network operators to implement the STIR/SHAKEN framework to authenticate that...

Well, technically… the value of STIR/SHAKEN cannot be overstated: Twilio’s Julie Kearney (Ep. 42)

https://soundcloud.com/rcrwirelessnews/well-technically-the-value-of-stirshaken-cannot-be-overstated-ep-42/s-1J7wGzj2QTE Robocalls blowing up your phone? Twilio's VP of Communications Regulatory Affairs and Policy details how the TRACED Act and STIR/SHAKEN might finally put an end to that.

FCC continues its robocall fight with fines, warnings and a new response team

The Federal Communications Commission this week levied its largest-ever fine against a robocalling operation: $225 million, against two companies which the agency says transmitted around 1 billion robocalls shilling short-term health insurance. The FCC said that many of the calls made in the first...

T-Mobile US launches free robocall blocking

T-Mobile US has launched a new, free robocall blocking service for its users. "Scam Shield" makes use of the STIR/SHAKEN framework for call authentication to help users weigh whether or not to answer a given call. T-Mobile US will start the service on July...

Top robocall and robotext coronavirus scams (Reader Forum)

As if the health risks of COVID-19 weren’t enough, robocall scammers are seizing on the chaos and confusion to fleece Americans out of their personal information and money. Nearly 5,000 coronavirus-related scams have been reported to the Federal Trade Commission’s Consumer Sentinel Network through...

Supreme Court upholds federal robocall ban

SCOTUS upholds robocall ban, strikes down exception for government debt The U.S. Supreme Court has upheld the 1991 law which bans robocalls to mobile phones, while striking down a 2015 exception which Congress passed to allow such robocalls for the collection of government debt. "Americans passionately...

FCC proposes record fine for a billion robocalls

Proposed fine of $225 million for men accused of placing at least a billion robocalls In its ongoing battle against unwanted and scam robocalls, the Federal Communications Commission has proposed the largest fine in its history: $225 million, levied against two men in Texas and...

Older Americans face new coronavirus Risk: Robocall scams (Reader Forum)

  As the coronavirus pandemic has evolved and new data emerges, we know COVID-19 poses a risk to everyone regardless of age and gender. That said, the health risk to older adults is high: The Centers for Disease Control and Prevention (CDC) report eight out of 10 coronavirus deaths in the US have occurred in adults 65 and older.  Communicating the health risks...

FCC, FTC order call gateway providers to cut off scam robocallers

The Federal Communications Commission and Federal Trade Commission gave three gateway companies 48 hours to cut off robocalls peddling COVID-19-related scams, or else the FCC will authorize U.S. telecom companies not to accept calls which originate from those gateway providers. The calls include a scam...

The industry continues to make progress in the fight against robocalling – even though we still have a long way to go (Reader Forum)

Robocalls are the number one complaint to the Federal Communications Commission (FCC), comprising roughly 60% of all complaints to the organization.  In the past three years alone, the number of robocalls has doubled to an estimated more than 50 billion calls per year in...

FCC launches group to protect hospitals from robocalls

  As if hospitals around the U.S. don't have enough to worry about in the midst of a pandemic, their everyday cybersecurity concerns, including their vulnerability to being targeted by robocallers or having their official phone numbers spoofed by scammers trying to defraud consumers, haven't...

Robocallers shift to coronavirus scams

  Have diabetes and want to order an at-home coronavirus testing kit? Want to know more about the federal relief programs like student loan interest suspensions? Need your government relief check now? Robocall scammers are already preying on Americans with scams that leverage the fear...

Stepping up the war on robocalls, Pai moves on STIR/SHAKEN mandate

Mandate comes as part of implementing the TRACED Act Federal Communications Commission Chairman Ajit Pai has proposed mandatory implementation of the STIR/SHAKEN call authentication framework to fight unwanted robocalls, in line with recently passed federal legislation. If adopted, the mandate would require voice service providers to...

Unwanted robocalls up 49% in one year, TNS finds

More than 300 million unwanted robocalls are sent to Americans each day Despite ongoing efforts by industry and regulators to stem the flood of unwanted robocalls, a Transaction Network Services report has found that the number of such robocalls jumped by 49% from 2018 to...

What Carriers Should Expect in Robocalling in 2020 (Reality Check)

  Over the past several months, we’ve seen the Pallone-Thune TRACED Act, a bill to deter criminal robocall violations and make it easier for authorities to assign financial penalties, signed into law; the FCC strengthen efforts to fine robocallers and drive implementation of the SHAKEN/STIR...

T-Mobile US, Sprint deploy cross-network STIR/SHAKEN to combat call spoofing

Continuing the fight against unwanted robocalls, carriers T-Mobile US and Sprint say they have implemented STIR/SHAKEN number verification across their networks. The two companies called the effort "an important step in the industry’s ongoing fight against unwanted scam and spam calls." STIR/SHAKEN, or Secure Telephone...

FCC proposes $12.9 million fine for spoofed robocalls

The Federal Communications Commission has proposed a $12.9 million fine for a robocall operator whose spoofed calls allegedly included conspiracy theories, attempts to influence a jury and racist and anti-Semitic elements. The FCC accused Scott Rhodes (also known as Scott Platek) of sending thousands of...

2020 will be the year when the industry begins to stem the tide of robocalls (Reader Forum)

While 2019 was the year the telecom industry and regulators increased their actions to address illegal robocalls with default call blocking and the launch of STIR/SHAKEN, 2020 will be the year that we see how these strategies unfold. By January 2020, the new FCC-endorsed ATIS-SIP Forum SHAKEN framework will...

Regulators make first cross-border STIR-SHAKEN call to ‘digitally fingerprint’ robocalls

As a bipartisan bill to combat robocalls head to President Donald Trump's desk, the Federal Communications Commission and the Canadian Radiotelevision and Telecommunications Commission continue to pursue broader deployment of a standards-based call authentication framework designed to help better identify -- and hopefully, reduce...

House near-unanimously passes anti-robocall bill

The U.S. House of Representatives voted overwhelmingly, and across party lines, in favor of a bill that attempts to crack down on unwanted and fraudulent robocalls. The Pallone-Thune TRACED Act requires carriers to offer call authentication, as well as opt-in or opt-out robocall blocking, at...

Consumers want to retain some call-blocking control, TNS survey finds

Only about 40% of mobile phone users want their carriers to automatically block all calls from numbers not in their contacts list -- but that number nearly doubles for calls highly suspected to be spam, according to a new survey from Transaction Network Services. TNS...

AT&T, T-Mo cooperate on cross-network call authentication

One of the first steps to combat unwanted spam robocalls is to authenticate the call and alert customers that an incoming call is -- or isn't -- actually coming from the number that comes up on Caller ID, or whether it is spoofed to...

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