robocalls

Eighty-four percent of all call traffic between top U.S. telecom providers was signed and verified using STIR/SHAKEN protocols in the first half of 2025 Through a combination of policy momentum, …

As the 2024 US Presidential Election approached, political robocalls and robotexts surged. Potential disinformation campaigns, scams and AI-generated deepfakes may hae been increasingly used to attempt to confuse and mislead …

Settlement includes “historic” compliance plan, FCC says The Federal Communications Commission’s Enforcement Bureau has come to a settlement with Lingo Telecom, the voice service provider that transmitted political robocalls to …

Americans received more than 16 billion political calls in Q1 2024 Over the first three months of 2024, Americans received more than 16 billion political robocalls. The unwanted calls, which …

FCC, New Hampshire AG issue warning letters on AI-generated political calls In the wake of the 2023 deadline for implementing the anti-robocall STIR/SHAKEN call authentication framework, more U.S. calls than …

The Federal Trade Commission and the Federal Communications Commission said that a an ongoing joint effort to undermine and reduce spam and scam robocalls is bearing fruit. The two agencies …

Artificial intelligence is being explored to improve customer service with smarter chatbots, dispatch network technicians more efficiently and automate simple, highly manual network operations tasks. It’s also being co-opted by …

BICS’ Head of Fraud Prevention and Security Katia Gonzalez provides an update on STIR/SHAKEN and argues that while the FCC’s initiative has made a dent in the robocalls being experienced …

Avid Telecom is accused of making 7.5 billion illegal robocalls to millions of people on the Do Not Call Registry Nearly every state in the U.S. — and D.C. — has joined …

The STIR/SHAKEN call authentication framework is helping to reduce the overall volume of unwanted spam and scam robocalls, according to Transaction Network Services’ newly released annual report on robocall trends. …

The Federal Communications Commission has warned two additional voice service providers not to carry illegal robocall traffic, the latest move in its ongoing efforts to crack down on unwanted spam …

Twenty twenty-two was a year of tangible improvement when it came to robocalls. There were two main factors responsible for this decrease. First, Tier-1 carriers continued to progress with their …

The ten most dreaded words in the English language: “We are trying to reach you about your vehicle warranty.” But the Federal Communications Commission says it has identified the people …

Twilio’s Head of Communications Policy discusses the importance of having a global business outlook even if you’re not a global company.

Fraudulent robocalls are a menace across the globe. Many of these utilize call spoofing, a practice by which voice carriers and aggregators intentionally falsify caller ID information to gain an …

The Federal Communications Commission continues its fight against robocalls, with several recent actions that include its largest-ever proposed fine against a Florida-based robocalling operation, a crackdown on service providers who …

Mobile network operators and federal regulators continue to fight to reduce the number of spam and scam robocalls that flood Americans’ phones each year. But the flip side of blocking …

Americans received 80 billion unwanted robocalls over the past 12 months. While it is difficult for consumers to wrap their heads around such a gaudy number, the reality is that …

There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it’s a spam call and …

Yesterday was a major deadline for implementation of anti-robocalling tools. As part of its ongoing efforts to combat scam and fraudulent robocalls, the Federal Communications Commission had established June 30 …

Robocalls blowing up your phone? Twilio’s VP of Communications Regulatory Affairs and Policy details how the TRACED Act and STIR/SHAKEN might finally put an end to that.

The Federal Communications Commission this week levied its largest-ever fine against a robocalling operation: $225 million, against two companies which the agency says transmitted around 1 billion robocalls shilling short-term …

T-Mobile US has launched a new, free robocall blocking service for its users. “Scam Shield” makes use of the STIR/SHAKEN framework for call authentication to help users weigh whether or …

As if the health risks of COVID-19 weren’t enough, robocall scammers are seizing on the chaos and confusion to fleece Americans out of their personal information and money. Nearly 5,000 …

SCOTUS upholds robocall ban, strikes down exception for government debt The U.S. Supreme Court has upheld the 1991 law which bans robocalls to mobile phones, while striking down a 2015 …