BROWSING: NPS

Rohde & Schwarz White Paper: How to dimension a mobile network benchmarking campaign

This white paper helps to dimension Network Performance Score (NPS) centric benchmarking measurement activities according to the methodology published by ETSI in TR 103 559. This planning approach provides benchmarking results that are typical for the target market thanks to a sufficient statistical relevance.  Get...

Rohde & Schwarz Poster: Mobile Network Benchmarking and Optimization

The ability to compare the end user’s QoE perception of applications and services and the overall network performance on a national but also international scale is the key metric for professional benchmarking and optimization. This poster guides you through the complete benchmarking and optimization...

Rohde & Schwarz White Paper: The single score for network quality of experience (QoE)

Download this white paper to learn how the NPS integrates voice and data KPIs to calculate an overall network score and deliver improvement recommendations. The white paper also describes how Rohde & Schwarz (MNT) products implement the network performance score versions 1.1 and 1.2. In...

Rohde & Schwarz White Paper: Network Performance Score – The single score for network Quality of Experience (QoE)

Many different and fragmented proprietary scores have swept the market over the years and the methods of scoring are not transparent. Therefore, ETSI STQ group have came about and harmonize the process, they then released the technical report TR 103559 which defines best practices...

A New Genre of Customer Experience Awareness Metrics and Tools

  The Net Promoter Score (NPS) has emerged as a popular tool across industries for measuring and gaining insight into satisfaction ratings and whether a customer is likely to recommend a particular good or service. Many telecom service providers have adopted the NPS methodology, and...

Editorial Reports

White Papers

Webinars

Featured Content