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Reality Check: How will Wi-Fi growth drive monetization models?

A closer look at Wi-Fi’s evolving technology and services Once viewed as a threat to mobile operators' valuable 3G and 4G services, Wi-Fi (family of technologies under the IEEE 802.11 protocol) is now seen as a cost-effective way of helping operators meet their customers’ insatiable...

Intersection ahead: telecommunications and automotive

I hear quite often that telecommunications players are only just entering the connected car market and don’t have a great deal of value to add other than connectivity. Whether enabling telematics, machine-to-machine or connectivity within the vehicle, it isn’t a new topic for these organizations....

Reader Forum: Why carrier CMOs need to own the customer experience

They say “communications is a close-knit industry” and I think that’s a pretty accurate description after taking the 08.40 FGC train from Plaça d’Espanya to the Fira Gran Via – temporary home to the massive Mobile World Congress conference. Fortunately for me, impersonating a...

2015 Predictions: Collaboration, not competition, will drive telecom market

Last year was one of dynamic change and investment in the telecom sector as a whole as operators across the world launched LTE services. Meanwhile, over-the-top providers and mobile virtual network operators stepped up their game for the hearts and minds of customers through...

Reality Check: Why, how mobile operators should embrace OTT

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. If over-the-top service providers are cannibals, somebody forgot to tell Atlantic Broadband, Grande Communications, RCN Telecom Services and Suddenlink. They’re...

Reduced churn one goal of CRM

C Spire looks towards CRM to remain competitive Reducing churn is always a goal for mobile operators. This task has become more important as many mobile markets are seeing increased competition from both inside and outside the traditional telecom space. In a recent RCR Wireless...

Reality Check: Drawing up the pre-nup for an OTT and carrier marriage

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. Since 2012, carriers have seen a steady decline in revenue and traffic from traditional telecom offerings given the popularity and...

Worst of the Week: Why moms love KISS

Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for us at RCRWireless.com to rant and rave about whatever rubs us the wrong way....

Generation Wireless: Too much connectivity?

Editor’s Note: Looking to bring a younger perspective to the mobile space, RCR Wireless News has tapped Jeff Hawn to provide insight into what’s on the minds of the tech-savvy youth of today. Cellphones are altering our society in new and unexpected ways every day....

Reality Check: How carriers can operationalize the handset financing business model

Editor’s Note: Welcome to our weekly Reality Check column where C-level executives and advisory firms from across the mobile industry share unique insights and experiences. As the wireless industry moves toward a different economic model of no-contract plans, companies are exploring the use of financial...

BT targets O2 in bid to re-enter UK market

U.K.-based BT is looking to re-enter the country’s mobile space in a deal that could include an acquisition of a current mobile operator. BT, which has previously stated interest in re-entering the U.K. mobile industry after abandoning the market in 2001, acknowledged that it is...

Reader Forum: Are mobile operators destined to become dark pipe providers?

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control...

Ovum: Churn remains hurdle for mobile operators worldwide

Customer churn remains a significant issue for mobile operators as a wealth of choices and easing of porting hurdles have clipped consumers' loyalty toward their current provider. This issue was brought to light in a new report from Ovum, which found that telecom operators worldwide...

Highest, lowest wireless tax rates

Washington state taxes its citizens the most when it comes to wireless services, with a new report from Tax Foundation showing a combined federal, state and local tax rate totaling 24.42%. That number just beat out the 24.31% posted by Nebraska and 23.56% recorded...