metrics

At this year’s 3GSM World Congress, the world’s handset makers will have an important line to toe. On one side, vendors must keep pace with the market’s technological advancements. HSDPA, MP3, DVB-H, Bluetooth, wireless e-mail-the list of new technologies seems …

The Federal Communications Commission’s planned auction of so-called “advanced wireless services” spectrum scheduled for June could spell a windfall for government coffers, though analysts are mixed on the amount of said windfall. The government has said it expects to generate …

Postpaid customers may take for granted their ability to outfit their phones with jazzy ring tones, flashy wallpaper and nifty games, but prepaid customers historically haven’t been offered those luxuries. Increasingly, however, prepaid services are beginning to include a wider …

BOSTON-The wireless enterprise market is expected to move to the mainstream this year, according to a new report from Strategy Analytics. The market is predicted to grow more than 20 percent this year to more than $22 billion in the …

LONDON-Next-generation wireless networks are driving multimedia offerings in the United Kingdom and Germany, according to the latest figures from M:Metrics. The Seattle-based mobile measurement firm found that while 3G users remain a small minority, such subscribers are as much as …

LONDON-Wireless operators’ revenue from enterprise mobile e-mail and personal information management is forecast to triple in the next four years, reaching $600 million by 2009, according to new figures from independent market analyst Datamonitor. The firm found that wireless e-mail …

REDWOOD CITY, Calif.-The mobile infrastructure market is expected to grow in the low single digits through 2010, including 3-percent growth this year to $41.8 billion, according to new research from Dell’Oro Group. Developing regions are expected to see continued infrastructure …

PORT WASHINGTON, N.Y.-New research shows Japan continues to house the most gung-ho of wireless data users. According to a new report from The NPD Group, Japanese consumers use the wireless Web, mobile e-mail, ringtones, personal digital assistants, graphics and screensavers, …

SEATTLE-Yahoo has the early lead in the race to become the wireless Web portal of choice for U.S. consumers, according to new figures from M:Metrics. An average of nearly 13 million consumers per month accessed Yahoo’s services from their handset …

Three Christmases ago, Sue Nokes received a call from a T-Mobile USA Inc. customer who had been bumped up through the customer care system until he reached her. The man, Nokes recalled, told her that though he liked the carrier’s …

WASHINGTON-A pair of studies reach different conclusions on whether cell phones pose health risks to consumers, continuing a trend of conflicting scientific results that keeps consumers scratching their heads and plaintiffs’ lawyers filing lawsuits. One study, published in the British …

BOSTON-German wireless users are unimpressed with mobile TV, according to a report from Strategy Analytics. Poor network performance, a lack of compelling content and inadequate devices are resulting in disappointing user experiences, the research firm said after examining two services. …

SAN FRANCISCO-Mobile text-based services are expected to ring up big revenues during the 2006 World Cup soccer tournament taking place this summer in Germany. A new report from Visiongain predicts the month-long event will generate $6.35 billion in mobile revenue …

BOSTON-The next major growth opportunity for wireless carriers is the ‘tween’ market, according to research firm Yankee Group. The market comprises children between the ages of 8 and 12. The tween market today accounts for 2.6 percent of all wireless …

MINNEAPOLIS-Verizon Wireless topped Vocal Laboratories Inc.’s quarterly customer service survey for the fourth quarter. The carrier maintained its top position but slipped slightly from an overall caller satisfaction grade of A to B. Verizon held its B rating in the …

BOSTON-Wireless operators should develop sophisticated, community-focused game services to stave off increasing competition from Electronic Arts Inc., Yahoo Inc. and other media giants, according to a study from Strategy Analytics. The firm said carriers should expand game download services by …

HAMPSHIRE, United Kingdom-New technologies and products are bringing the promise of fresh revenue-but are also producing revenue losses, according to a report by Juniper Research. Traditional revenue-assurance safeguards, ones designed to prevent leakage from fraud and billing errors, “are now …

SAN FRANCISCO-African Americans and Latinos use their cellular phones most often, and young users across the board talk the most, according to an analysis of postpaid wireless customer bills by industry research firm Telephia. Between the first and third quarters …

SCOTTSDALE, Ariz.-Businesses will spend more on wireless voice services than they do on wireline services for the first time this year, according to new research from In-Stat. Wireless data services are also expected to make inroads. The firm predicts enterprise …

EL SEGUNDO, Calif.-The blazing-hot mobile phone market is finally due for a cool-down, according to research from iSuppli Corp. The firm said slowing growth and falling prices will lead to a revenue decline to $109.7 billion in 2006, down 4.7 …

Tier 1 operators are beginning to use retail outlets to build long-term customer relationships and generate revenues from lucrative data applications. But when it comes to the brick-and-mortar sales counter, the wireless consumer is still very much up for grabs. …

SAN FRANCISCO-Motorola Inc. is nipping at the heels of Nokia Corp. and could challenge the company for the top spot in the handset market following years of Nokia dominance in the space. A new study from research firm Visiongain notes …

ARLINGTON, Va.-Factory sales of consumer electronics will reach a new high of $135.4 billion this year in the United States, according to the Consumer Electronics Association, with wireless handset sales accounting for $16 billion of that number. Last year, CEA …

Personal computer? Check. High-speed Internet? Got it. Cell phone? Definitely. The checklist of high-tech gadgets and services that Americans can’t live without keeps getting longer, a recent Associated Press poll concluded. The poll of more than 1,000 adults, conducted by …

EL SEGUNDO, Calif.-While China continues to export a growing number of cell phones, new research also shows that the country’s domestic market is set to explode. According to electronics research firm iSuppli Corp., China exported 45.5 million mobile phones during …