BROWSING: digital service provider
Accenture: SMBs don’t trust enterprise digital or IT service providers, opening the door for CSPs
SMBs feel that enterprise providers are just trying to “sell them stuff and move on” and as a result, “overpromise and underdeliver”
In a recent report, conducted by Accenture, 49% of small and medium-sized business (SMB) respondents indicated that they do not trust enterprise companies...
Expectation vs. reality — where are CSPs in their development of partnership ecosystems? (Reality Check)
In 2018, with the commoditization of voice and data services firmly in the cards, the digital market appears to be the market of choice for communication service providers (CSPs) hoping to boost stagnating revenues. The problem is, in the digital market, the competition no...