“You can’t just build a device without understanding what that customer really wants,” says Cathy Quaciari, director of B2B devices for AT&T Mobility. Quaciari’s role is to help business users-be …
AT&T
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Music and messaging may be the mantra for holiday sales, according to conventional wisdom, but Sprint Nextel Corp. is taking no chances. The carrier will offer the HTC-branded Touch on …
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AT&T Mobility chases VZW, eases ETF and contract-changing policies: Move comes ahead of Senate hearing on consumer-protection bill
by jscarboby jscarboAT&T Mobility has stepped up its customer-friendly policies, following changes by Verizon Wireless and just ahead of a federal hearing on wireless consumer protection. The nation’s largest carrier introduced two …
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Editor’s Note: Welcome to Yay or Nay, a feature for RCR Wireless News’ new weekly e-mail service, Mobile Content and Culture. Every week we’ll review a new wireless application or …
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Text-to-vote campaigns are changing TV viewing habits dramatically, and TV programming is pushing the popularity of text campaigns.And so it was that I watched “Dancing with the Stars” last Tuesday. …
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Verizon Wireless banks on Firethorn: Deal signals carrier’s preference for mobile banking partner
by jscarboby jscarboVerizon Wireless is betting on Firethorn Holdings L.L.C. for its mobile banking service, and the two companies said they will work with financial institutions to educate consumers about using their …
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AT&T Mobility digs deep for spectrum: Carrier writes $2.5B check for Aloha’s 700 MHz portfolio
by jscarboby jscarboAT&T Mobility left nothing to chance in its quest for 700 MHz spectrum. The nation’s No. 1 carrier agreed last week to shell out $2.5 billion in cash for 700 …
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The domestic broadcast mobile TV space has gone from three potential providers to one in less than three months.AT&T Mobility’s announcement last week to pay $2.5 billion in cash for …
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SPRINT NEXTEL CORP.’S OPERATIONAL STRUGGLES sunk to new lows last week as the nation’s No. 3 carrier had its CEO step down and the company reported that it would not …
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What’s in a name?: Verizon Wireless introduces opt-out policy to share calling records
by jscarboby jscarboVerizon Wireless is requiring customers to opt out of allowing the carrier to share their customer proprietary network information (CPNI), a new policy that could spark protest from the carrier’s …
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The mobile TV market in the United States sure has been interesting to watch.Three years ago, it was DVB-H vs. MediaFLO. Nokia was backing DVB-H while Qualcomm was developing its …
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Hedgehogging: hedge*hog*ging v. Interrupting conversations in an office environment
by jscarboby jscarboThis must have slid under the radar, but AT&T last month announced that Fredericks of Hollywood had awarded the company its networking and voice services business covering 135 locations. (Not …
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Mobile ads hitting target: Mobile advertising effective at attracting prime demographics
by jscarboby jscarboMobile advertising recently got a boost from two announcements: the launch of advertising-subsidized mobile access to MySpace.com, and the advent of a U.K. mobile virtual network operator offering free wireless …
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Welcome to our Friday feature, Week in Review. Every Friday, RCR Wireless News runs through the major events of the past week, outlining what happened and speculating on what to …
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After 42 years at AT&T Inc., Stan Sigman announced his retirement as president and CEO of the company’s wireless unit. The company said that Ralph de la Vega, group president …
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Hello! And welcome to our Thursday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …
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Editor’s Note: Welcome to Reality Check, a feature for RCR Wireless News’ new weekly e-mail service, Mobile Content and Culture. We’ve gathered a group of visionaries and veterans in the …
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Editor’s Note: Welcome to Yay or Nay, a feature for RCR Wireless News’ new weekly e-mail service, Mobile Content and Culture. Every week we’ll review a new wireless application or …
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AT&T Mobility acquires Aloha’s 700 MHz spectrum for $2.5B: MediaFLO deal unaffected
by jscarboby jscarboAT&T Mobility said it will pay $2.5 billion in cash for all of Aloha Partners L.P.’s 700 MHz spectrum, apparently signaling Aloha’s exit from the mobile broadcast space.AT&T, which said …
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Sprint Nextel’s Forsee presses special-access issue: FCC’s Martin under pressure to re-regulate
by jscarboby jscarboFederal Communications Commission Chairman Kevin Martin is facing increased congressional pressure to re-regulate the special-access market dominated by AT&T Inc. and Verizon Communications Inc., with Sprint Nextel Corp. Chairman Gary …
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Editor’s Note: In this monthly feature, RCR Wireless News talks to retail managers across the country to get a first-hand view of what’s hot in wireless. Seattle-based Car Toys operates …
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Is the honeymoon over?: Infrastructure mergers under scrutiny as boards unhappy with progress
by jscarboby jscarboAs Nokia Siemens Networks continues to refine its business operations following its April merger, the company has to fend off speculation that Siemens’ CEO is considering a sale of his …
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The uproar over Apple Inc.’s and AT&T Mobility’s travails with hackers could help Nokia Corp. and Motorola Inc. gain visibility, tout the virtues of their own unlocked devices and, naturally, …
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Markey wants telecom carriers to speak up on wiretapping details: House panel probes country’s rights vs. citizen’s privacy
by jscarboby jscarboThe House Commerce Committee is investigating the parent companies of the two largest cellphone operators and Qwest Communications International Inc. to determine what extent they may have participated in the …
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WIRELESS CARRIERS AND THEIR CUSTOMERS generally seem to operate with a disconnect on customer friendliness: carriers insist they are, but subscribers often scoff. However, customer satisfaction with carriers has generally …