Amdocs attempted to assuage shareholders Tuesday, following news earlier in the week that Sprint has backed out of a previously announced billing migration project, by reiterating its revenue and earnings guidance for the first fiscal quarter 2004, which ends Dec. …
Amdocs
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ST. LOUIS-Taiwan’s Far EasTone Telecommunications has chosen Amdocs’ Enabler product for convergent voice, data, content and commerce billing. The billing solution will allow FET to offer improved customer service, minimized time to market for new services, and bundled voice and …
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MIAMI BEACH, Fla.—Several more billing companies announced news as Billing World 2003 kicked off June 24 in Miami Beach, Fla. Portal Software Inc. said Microsoft Corp. will integrate Portal’s billing and subscriber management software platform with Microsoft .NET technologies to …
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SAN JOSE, Calif.-Italian telecommunications provider Wind Telecomunicazioni SpA has completed the implementation of Amdocs’ ClarifyCRM at its three main customer care centers in Italy, providing Wind with a single view of all customer information to improve customer care and reduce …
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AT&T Wireless Services Inc. affiliate Cincinnati Bell Wireless selected Nortel Networks Ltd. to plan, design and deliver a GSM/GPRS core wireless data network for CBW’s planned overlay of its existing TDMA network covering portions of Ohio, Kentucky and Indiana. Nortel …
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ST. LOUIS-T-Mobile USA Inc. has implemented the Amdocs Enabler, a billing platform with which the carrier can manage all services, payment methods and customer types. “Amdocs Enabler can support all services for profitable growth while enabling operators to realize tremendous …
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LONDON-Several billing and customer relationship management companies unleashed news at this week’s IIR Billing Systems 2003 conference in London. Amdocs announced the availability of version 5.0 of the Amdocs Enabler. The enhanced solution includes integration with Amdocs ClarifyCRM, advanced online …
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ST. LOUIS-Amdocs announced Romanian Vodafone affiliate Connex will extend its Amdocs Enabler implementation with the Amdocs eCare and Amdocs PRM applications, allowing it to add advanced billing functionality for its networks as required. “Amdocs Enabler’s modular architecture and pre-integration with …
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ST. LOUIS-Amdocs Ltd., provider of telecommunications billing and customer management relationship solutions, posted net income increases last quarter amid declining revenues. Revenues totaled $355 million during the second quarter, which closed March 31, a 22 percent decrease from a year …
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ST. LOUIS, Mo.-Billing, CRM and directory system solutions company Amdocs Ltd. will provide computer systems improvements and maintenance to SBC Services Inc., which publishes the SBC SMART Yellow Pages directory in 13 states, according to a recently signed, seven-year, multimillion …
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NEW YORK-Amdocs Ltd., St. Louis, a major provider of billing and customer care systems and services to telecommunications carriers, said Nov. 27 it would eliminate 400 staff positions out of its 9,000-employee workforce. The reductions are planned for various company …
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NEW YORK-Amdocs Ltd., St. Louis, a provider of billing and customer relationship management for telecommunications operators, reported increased revenues and losses for the fiscal year, which ended Sept. 30. The company’s revenues totaled $1.61 billion, up from $1.53 billion during …
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LONDON-Cable & Wireless and Amdocs announced that Cable & Wireless Regional will implement Amdocs Ensemble for billing and customer care for its mobile operations in the West Indies and Macau. With the Ensemble billing platform, Amdocs will provide Cable & …
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ST. LOUIS-Amdocs Ltd. stock fell almost 40 percent Friday following announcements of lowered revenue expectations, reductions in work force and changes in senior level management. The company said it now expects revenue for the third quarter of fiscal 2002 to …
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ORLANDO—Amdocs unveiled ClarifyCRM, its new end-to-end solution that offers integrated customer relationship management and billing applications to service providers, this week at CTIA Wireless 2002. Amdocs said the new CRM solution will lead to: reduced implementation costs for customers; increased …
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ST. LOUIS—Amdocs Ltd. reported first-quarter earnings after the trading close January 22 of $4.3 million, or 2 cents per share, on revenues of $422.6 million. For its 2002 first quarter, which closed December 31, Amdocs said its revenue increased by …
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RESTON, Va.-Nextel Communications Inc. launched Amdocs customer and billing platform Ensemble, which the carrier expects will improve customer service and reduce customer retention costs. The implementation is part of a seven-year outsourcing agreement between the two companies. The platform provides …
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NEW YORK-Fraud is following the course of least resistance, trending largely but not exclusively toward subscriber identity theft and away from the use of wireless networks as a means to steal service from carriers. On a worldwide basis, fraud costs …
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RESTON, Va.—Nextel Communications Inc. launched Amdocs customer and billing platform Ensemble, which the carrier expects will improve customer service and reduce customer retention costs. The implementation is part of a seven-year outsourcing agreement between the two companies. The platform provides …
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VANCOUVER, British Columbia-Telus Corp. completed the sale of its directory information services business to Verizon Information Services, a Yellow pages and online directory provider. Telus said it would use the $527 million in gross proceeds to pay down debt and …
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With as many as six wireless operators to choose from in some markets, wireless carriers have to work overtime to keep their customers from jumping ship. While customer churn industrywide remains steady in the 2-percent to 3-percent range per month, …
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GREECE Greece has awarded three Universal Mobile Telecommunications System licenses, one less than it had planned, when a fourth bidder failed to emerge. The country’s three incumbent operators, CosmOTE, owned 59 percent by OTE; Panafon Vodafone, owned 55 percent by …
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Portugal Oni Way, a Portuguese mobile operator that recently won a UMTS 3G license, has selected Accenture as the primary systems integrator for its integrated billing solution. The solution includes the Amdocs 3G billing platform. The Accenture/Amdocs solution provides Oni …
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NEW YORK-Amdocs Ltd., a St. Louis-based provider of telecommunications billing and related services and software, raised $500 million through the private placement of seven-year senior convertible notes paying 2 percent interest. Within 30 days, the purchaser also may elect to …
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Lucent Technologies Lucent Technologies introduced Flexent Wireless IP Core Network Architecture, which it said will help wireless carriers deliver a range of voice and data services to customers. According to Lucent, the first phase of the architecture, the Lucent Softswitch …