Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. When …
Opinion
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< class="penci-entry-title entry-title grid-title penci_grid_title">Analyst Angle: Content is key to OTT success in Latin America >
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Big data, big opportunities for real-time experience management >by Dan Meyerby Dan Meyer
With the increased availability of high-speed networks and end users incorporating mobile into their lives in an increasing number of ways, the amount of data generated through these interactions is growing exponentially.
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: So you’re sitting on big mobile data. What next? >by Dan Meyerby Dan Meyer
Users love their smartphones and tablets and are increasingly comfortable in being in contact with the Web all the time; mobile data is getting big and estimated to be doubling every year.
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum: Data-driven analytics optimize device portfolios >by Dan Meyerby Dan Meyer
Does this scenario sound familiar? A premier wireless retailer has great locations, robust handset selection, top-notch agents and an advanced in-store experience – it is the model for retail success … until you look behind the counter and find:
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< class="penci-entry-title entry-title grid-title penci_grid_title">Analyst Angle: Latin American incumbents need to combat strong cable competition >
Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. Telecom …
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< class="penci-entry-title entry-title grid-title penci_grid_title">Analyst Angle: Peru is a rising telecom star >
Editor’s Note: Welcome to our weekly feature, Analyst Angle. We’ve collected a group of the industry’s leading analysts to give their outlook on the hot topics in the wireless industry. The Peruvian …
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Meaningful metrics for customer experience >by Dan Meyerby Dan Meyer
The correlation between loyalty and customer experience is being brought to the forefront of organizations looking to improve their performance. Any organization can achieve nominal improvements
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum: Making the right data decisions >by Dan Meyerby Dan Meyer
Most communication service providers use data the same way they’ve been using it for years – to drive business processes; enhance network efficiencies; and identify solutions for challenges such as revenue
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum: Prepaid marketing – tips for keeping your customers (Pt. 2) >by Dan Meyerby Dan Meyer
For marketers, it’s highly important to understand individual customer behaviors to reward them with personalized offers. However, getting to know your customer base is only the first part of the equation.
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< class="penci-entry-title entry-title grid-title penci_grid_title">Worst of the Week: The smartphone’s days are numbered >by Dan Meyerby Dan Meyer
Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on in this industry, so this column is a chance for …
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< class="penci-entry-title entry-title grid-title penci_grid_title">Feature Report: The Telecom Talent Wars: Software Skill Sets in Demand >by jozolsby jozols
Software is becoming a key differentiator for mobile devices and networks, and companies throughout the wireless ecosystem are competing for software talent. Carriers, device manufacturers, chip makers, and test and …
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Why low PIM is critical for high-performance DAS >by Dan Meyerby Dan Meyer
Distributed antenna systems are one of the fastest-growing types of cellular infrastructure. Global annual DAS sales will top $1 billion this year, ABI Research predicts. And by 2017, more than 2.5 million
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Semiconductor company supply chains unprepared to meet mobile device demand >by Dan Meyerby Dan Meyer
Mobile devices such as smartphone and tablets require powerful and innovative semiconductor chips far superior to those found in typical consumer electronics products. These chips are now in high demand because
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: M2M will be the next revolution >
Spend a week in Barcelona, Spain, at the Mobile World Congress event, and you will come back home with a lot of intriguing ideas. You can be overwhelmed by the plethora of new, elegant, sleek tablets, smartphones and the like,
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum: Prepaid marketing – tips for keeping your customers (Pt. 1) >by Dan Meyerby Dan Meyer
Every operator knows that customer loyalty and retention are critical to bottom-line performance. But, to implement proactive loyalty and retention initiatives, operators must be able to
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< class="penci-entry-title entry-title grid-title penci_grid_title">Worst of the Week: Has Samsung finally lost it? >by Dan Meyerby Dan Meyer
I think it might be time for Samsung to have an intervention. This week, the consumer electronics giant unveiled its latest Galaxy smartphone, which according to my memory is the 39th iteration of that device in the past three weeks.
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: MWC shows rise in mobile services, applications as a service >
The volume of cloud-based announcements at the Mobile World Congress in Barcelona last week reflected enterprises’ interest in having mobile services and applications delivered “as a service.”
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: From parents to employers, everybody wants control >by Dan Meyerby Dan Meyer
One of the biggest debates in wireless over the past decade is about who owns the customer: the mobile operator or a third party such as an over-the-top provider? What about when the user is a child
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< class="penci-entry-title entry-title grid-title penci_grid_title">Worst of the Week: No room for BFFs in wireless >by Dan Meyerby Dan Meyer
Just a couple of years ago, AT&T and T-Mobile USA could not complement each other enough, what with AT&T dangling $39 billion in front of T-Mobile USA’s management. I am going to just assume that the money part had nothing to do with it and the compliments coming from company executives were honest and heartfelt.
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Wireless SON learning concepts >by Dan Meyerby Dan Meyer
Self-optimizing network applications for heterogeneous networks address coverage and capacity optimization, energy savings and interference coordination, as well as handset management enabling
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Policy in an LTE world >
Communications service providers are deploying LTE networks, increasing the available bandwidth to their customers and finding that their existing models for revenue growth are not applicable
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: For CALA CSPs, ‘VPO’ means lower costs, happier customers >
Editor’s Note: Welcome to our weekly Reality Check column. We’ve gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace. Has this happened to you? …
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reality Check: Locked cellphones may have more in common with old rotary phones than you think >
For those of us old enough to remember, there was a time when you couldn’t buy a corded, rotary phone. Instead, you had to lease your phone from Ma Bell. After divestiture, customers were given the options
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum (MWC 2013 Edition): Themes from MWC 2014 (…. not a typo) >by Dan Meyerby Dan Meyer
I am sure that many of you, like me, were comprehensively bombarded with vendor pre-show announcements in the week before the recent Mobile World Congress event. In addition, every analyst
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< class="penci-entry-title entry-title grid-title penci_grid_title">Reader Forum: Wireless mobility management – 6 questions to ask >by Dan Meyerby Dan Meyer
In the past, the idea of outsourcing telecom and IT infrastructure management was a scary thought for many companies. There were security concerns, worries