The fun and flurry of retail discounts during the high-volume holiday shopping season were marred last year by the much-publicized breach of customer data at popular retailer Target.
Following on the heels of increasingly common, albeit still fairly new “freemium” service offerings, AT&T’s recently announced sponsored data service launch has been unusually controversial.
Today, applications are as personal as the mobile handset is to end users, and their usage continues to explode. Gartner predicts that by 2017, more than 268 billion mobile apps will be downloaded
In many respects, 2013 was the year big data truly came of age. The term itself evolved from industry jargon and into the vernacular of the American consumer, as corporations and government
When it comes to keeping customers, user experience is the most important consideration for carriers today. However, it is often the case that speeds and bandwidth are not equally shared among customers.
The world was shocked this week when news leaked out of Canada that the country’s trio of dominate wireless carriers have recently increased the price of services in near unison. Shocked!
The “Internet of things” promises to usher in a new wave of technological evolution. In a few years’ time, billions of things – cars, utility meters, TVs and even furniture – will be linked
Now that the mobile industry’s largest show is over, it is a good time to digest the fire hose of information that is Mobile World Congress. And I’m happy to say that I believe we will
Mobile network operators place a high premium on control – of their network, services, brand and most importantly, their customers. This is not surprising, as operators that invested heavily
The truth is, it didn’t take Facebook to convince insiders that WhatsApp and its brethren are the social-networking and mobile entertainment future. For a few years now, hundreds of millions
Research from Ovum tells us that in 2013, mobile operators forfeit $32.5 billion dollars in messaging revenues to free applications like WhatsApp and Viber. There is an old Stoic proverb describing
If compliments are the sincerest form of flattery, and if in turn flattery is way to get something you want, then Softbank Chairman Masayoshi Son may need some help in trying to convince regulators
When I first became a wireless analyst, Japan was portrayed as an almost mythical wireless wonderland where everything was perfect and so much better than the unenlightened and backward countries
There's a lot of buzz these days surrounding the "Internet of things.” Unfortunately the term itself is fuzzy, leading to ambiguity and misunderstanding of what it actually means.
The net neutrality debate is bound to continue to make news for some time to come with Netflix, Comcast and Verizon bringing it to the headlines once again.
It has been an eventful week in the telecom industry with each change supplementing three broad themes developed in previous columns: a) the critical nature of data value to each wireless segment;
Editor’s Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...
Display technologies are evolving at an unprecedented rate. They have evolved so much that we can now see the minutest picture details on our devices – be it television sets, tablets or smart phones.
A couple of reports surfaced this week handing out pats-on-the-backs to some wireless operators, and notes of shame to others. Those reports were great in that they named and ranked carriers according to what the surveys founds,
The broadband ecosystem continues to evolve but a key question remains: When will wireless operators play a major role in disintermediating wired broadband service providers?
Software-defined networking is definitely on the radar screen of carriers, who are ahead of enterprises when it comes to adoption. The real promise of SDN is programmability
Leading wireless brands know that successful customer relationship strategies start within the first 90 days of a new subscriber coming aboard, as this is when carriers have the best opportunity
Virtualization is only the first step towards introducing network functions virtualization into a service provider’s network. More critical will be the “operationalization” of NFV that will make it successful.
