Improved CEM, disaster recovery, business continuity, scalability and cost cited as reasons to move a contact center to the cloud. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those …
Gemalto looks at five scenarios regarding IoT device security that need to be addressed. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to …
The telecom industry’s move towards 5G through greater use of virtualization technologies is set to change the view of service assurance. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for …
When digging into SD-WAN, why outer space and networking have a lot more in common than we think. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something …
Smartphones — thanks to superior user experiences and affordable pricing models — dominate the market worldwide. In the first quarter of 2016, they represented 78% of total mobile phone sales worldwide. Data consumption has become in many regions the prime …
Smartphones, smart cars, smart homes – once enough of the amenities and tools in our lives become “smarter,” it’s only natural that they would pool together into smart cities. And, that’s exactly what’s on the horizon. The internet of things …
“5G” networks are expected to unleash solutions that will help overcome barriers to widespread internet of things adoption. Existing technology limitations lead to high connectivity costs, and security and privacy concerns. A shared vision of the pillars of 5G networks …
The telecommunications market is ripe to take advantage of new workforce opportunities provided by the gig economy. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful …
Millimeter wave spectrum bands are shaping up to be a key component of 5G fixed wireless deployment plans. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something …
A robust IoT ecosystems can be used by cities to help facilities waste management to the benefit of its citizens. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those …
Mobile network operators need to take steps in order to prepare their networks and business operations for the oncoming challenges of 5G and IoT. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this …
A recent rash of malware attacks on Microsoft’s RDP calls into question current thinking in terms of battling Trojan attacks. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those …
Operators commonly expect that moving to SDN and NFV with white box CPEs will enable cost reductions, however reality is telling a different story. Editor’s Note: In an attempt to broaden our interaction with our readers we have created this …
As carriers continue to roll out VoLTE, VoWi-Fi and WebRTC solutions on their path to 5G, adjunct transcoding is seen as a solution for interoperability. Editor’s Note: In an attempt to broaden our interaction with our readers we have created …
Online shopping continues to grow, with a recent Pew Research study indicating more than half occurred via a cellphone. Don’t tell the kids, but even Santa probably use the internet for some help with all that shopping and deliveries. My …
Baby boomers may not be as young as they once were, but their bandwidth demands match those of younger generations and service providers should be aware. Age-of-use is becoming an outdated concept and ease-of-use will be the future trend, according …
Security is a growing challenge for the telecommunications space, made even more so by the lack of attention paid by operators. The last decade has seen a boom in the telecommunications space like no other industry in the world. In …
Baby boomers may not be as young as they once were, but their bandwidth demands match those of younger generations. Baby boomers are the rock-n-roll generation that was raised on television. Named for the post-World War II “baby boom” of …
Telecom operators need to evolve their customer experience plans to meet new expectations. We’re experiencing a unique moment in the history of the telecommunications industry. We all know this is a time of unprecedented challenges, including rising customer expectations (especially …
Breaking down some of the reasons Google Fiber has yet to gain traction. Google is one of those company names that everyone recognizes. In fact, Google is the No. 2 most recognized brand in the world according to Interbrand. From …
A perceived lull in NFV deployment and development can be overcome with the right model in place. When people run out of things to say in a conversation or a fierce storm dies down, we call that a “lull.” This …
Network outages can haunt mobile telecom operators, but there are ways to avoid the long-term embarrassment. Too many users, not enough bandwidth, “busy hour congestion” and a plethora of other network issues – it’s all run of the mill for …
Virtualization is critical to developing next-generation intelligent networks, with cloud central offices seen as an important part of bolstering SDN and NFV. Communication service providers are facing challenges on multiple fronts in today’s digital-first world. Operators need to find ways …
Verizon’s recent release of 5G standards and protocols highlights the carrier push for next-generation network technologies. There’s a lot of hype around the next “G” generation. In July, Verizon Communications announced a key milestone in the journey to “5G” – …
Heavy-handed zoning for small cells is holding back connected cities and hurting consumers. Whenever you see “one size fits all” on a label, you should be a bit skeptical. The last two pairs of gardening gloves I’ve bought came in …
