Twitter is playing with fire. They are making a mistake that may be costly to them moving forward. They thought the way their users interacted with them needed an update. They should have asked their users. These forced changes are …
Jeff Kagan
Jeff Kagan
Jeff is a RCR Wireless News Columnist, Industry Analyst, Consultant, Influencer Marketing specialist and Keynote Speaker. He shares his colorful perspectives and opinions on the companies and technologies that are transforming the industry he has followed for 35 years. Jeff follows wireless, private wireless, 5G, AI, IoT, wire line telecom, Internet, Wi-Fi, broadband, FWA, DOCSIS wireless broadband, Pay TV, cable TV, streaming and technology.
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Today, 5G wireless is getting so much attention in the media and the marketplace. It raises the question, which wireless carrier offers the best, fastest and most consistent 5G connection? So, let’s take a closer look at the current state …
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Everyone knows Verizon and Verizon Wireless. They are an industry leader. Their stock is one of the strongest in the industry. However, according to users, the last several years have had little visionary excitement, reinvention and innovation. New CEO Hans …
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There has been so much talk about transforming our wireless networks from 4G to 5G, but it is starting to look like Verizon Wireless is at a competitive disadvantage compared to AT&T Mobility and T-Mobile US, according to investment …
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After spending the weekend at the AT&T SHAPE 2019 event at Warner Brothers studio in Hollywood, I am both excited and full of anticipation with how AT&T is growing and changing and how 5G wireless will play such an incredible …
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The mistakes companies make over time put them in the crosshairs of the U.S. government for antitrust and monopoly action. Suddenly the heat is being turned up for successful tech firms like Facebook, Google, Amazon, Apple, Twitter and others. While …
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In order to grow, wireless carriers are expanding into a variety of new digital experiences like pay TV, entertainment, news, digital advertising and much more. Each is taking a different path. The good news is with new technologies like 5G, …
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Let’s clear up some confusion. There is a battle being fought in the wireless industry over leadership with 5G patents. Some companies say the quality of patents is most important. Others say it’s the number of patents. The truth is, …
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Have you been following the incredible transformation and growth of AT&T in the last several years? It is becoming a giant in the fields of wireless with AT&T Mobility, telecom, Internet, pay TV with DirecTV, DirecTV NOW, Uverse, news and …
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Once again, the game of influencer marketing is changing. In recent years, I have met quite a few very interesting and successful people called social media influencers. They are regular people who, over time, have cracked the code and become …
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Companies have begun investing in AI, the next transformative technology. However, many are wasting money focusing on the wrong areas at this early stage. True, in coming years the AI revolution will completely reinvent the way we do business, but …
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A few years ago, the cable television competitors like Comcast Xfinity Mobile, Charter Spectrum Mobile and Altice Mobile said they would re-enter the wireless space. The question was, would they be successful and disrupt the wireless industry or just be …
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5G will usher in a new age to the wireless industry. There are several different levels or sectors where 5G will play a transformative role over the next decade. Carriers are one of those levels. Today, we are at the …
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Last week I gave an interview to Bloomberg about my thoughts on the trouble the T-Mobile, Sprint merger is suddenly having. Plus, we are learning that Sprint is in much worse condition than they originally told us. What that says …
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AT&T Ready to Go is a great service idea whose time has finally come. Instead of you going to the store to buy your next smartphone or tablet, what if a service representative came to you? That’s exactly what AT&T …
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Why is the U.S. government warning U.S. companies and users to stay away from Huawei? Last week I visited with Joy Tan, senior vice president of the Chinese wireless and telecom giant, in Washington D.C. She shared some very interesting …
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Why is Verizon struggling with their 5G Home service? Every wireless carrier wants to be first at something. So far, AT&T is first to 5G mobile and Verizon is first to 5G home. These are two different services. While AT&T …
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Over the last few years, we have been discussing whether to allow or block the proposed T-Mobile, Sprint merger. All along I have said, after weighing the pros and cons, the merger should be approved. However, something new has come …
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If you look for events that will kick an industry into high-gear for growth, look no further than the wireless industry, which is primed with 5G, AI, IoT and other new areas. This is important to understand whether you are …
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It was exciting when Comcast entered wireless with Xfinity Mobile. The same when Charter entered with Spectrum Mobile. I think the same thing will happen when Altice Mobile enters later this year. However, as exciting as this is, there is …
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Kagan: Galaxy Fold, Mate X folding screen smartphones stole the MWC19 show
by Jeff Kaganby Jeff KaganA funny thing happened last week at the MWC19 wireless show in Barcelona. We were expecting the focus, once again, to be on 5G, AI, IoT, the cloud and so much more in the way of hot, new technologies. Instead, …
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At the MWC19 show, 5G is coming on fast, but is it secure? The last thing we want to do is set ourselves up for failure. That’s why we need to be very focused on the coming, advanced security threats …
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Does your influencer marketing program work, or is it a total waste of time and money? The answer is simple: it depends. The vast majority of influencer marketing is probably not worth it. So much effort is a waste for …
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Innovation, new competitors and a changing industry are both a threat and an opportunity. Something I call the “sticky-bundle” is helping existing companies hang onto and stabilize their customer base as their industry transforms around them. Let me explain how …
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After a decade of swings and misses, Microsoft finally threw the smartphone towel and is exiting the business. I have discussed this many time over the last decade. Microsoft has wanted to win in the wireless space for so long. …