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Home - Nearly 30% of Americans have lost business deals due to poor cellular service: Survey
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Nearly 30% of Americans have lost business deals due to poor cellular service: Survey

by Juan Pedro Tomás September 20, 2019
written by Juan Pedro Tomás September 20, 2019 Share
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Nearly 30% of Americans said they had lost a deal and/or a client, or missed a key business decision or sale because of poor cellular connectivity, according to a survey carried out by cellular signal booster company Wilson Electronics.

More than half (51.7%) of respondents cited having had cell phone connectivity issues that interrupted their work on a daily to yearly basis. This number increased to 57.4% for those aged 18-24 and 56.2% for those aged 25-34 who reported having had cell phone connectivity issues that interrupted work.

Also, 52.5% among those aged 35-44 have had cell phone connectivity issues interrupt their work and 55.5% among those aged 45-54. The survey also showed that 43.4% of those aged 55+ reported cell phone connectivity issues that interrupted work.

The survey also revealed that more than half (54.6%) of respondents reported they would prefer to BYOD (bring your own device) instead of using a landline/desk phone provided by their workplace.

This number jumps to 68.7% for those aged 18-24 who prefer to BYOD.

Also, 59.7% of those aged 25-34 prefer to BYOD in the workplace, then 52.1% among those aged 35-44 and back up to 56.3% among those aged 45-54.

What may come as a surprise is that more than half (51.8%) of seniors aged 55-64 cite a preference to BYOD in the workplace, according to Wilson Electronics? survey.

Conducted in December 2018, Wilson Electronics said the survey comprised responses from 1,000 participants across the United States, between ages 18 to 65.

The survey also reported that just over one-fifth (20.3%) of everyone surveyed had missed out on an important life event to take an urgent work call or email. This number jumps to 27.1% for people aged 25-34.

?At 22.7% among those aged 18-24, our youngest sample group is the second highest for missing out on an important life event due to an urgent work call or email. Those aged 45-54 are just below the average at 20.1 % who missed out on an important life event,? Wilson Electronics said

The numbers stay below average for the remaining groups with 19.3% among those aged 35-44, then 14.7% among those aged 55-64 and 16.4% among those aged 65+.

Wilson Electronics recently launched a new family of enterprise cellular amplifier, the WilsonPro Enterprise 1300/1300R and WilsonPro Enterprise 4300/4300R family.

Wilson Electronics said that the new enterprise series of cellular amplifiers are carrier-agnostic and compatible with all North American cell phone networks.

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Juan Pedro Tomás

Juan Pedro covers Global Carriers and Global Enterprise IoT. Prior to RCR, Juan Pedro worked for Business News Americas, covering telecoms and IT news in the Latin American markets. He also worked for Telecompaper as their Regional Editor for Latin America and Asia/Pacific. Juan Pedro has also contributed to Latin Trade magazine as the publication's correspondent in Argentina and with political risk consultancy firm Exclusive Analysis, writing reports and providing political and economic information from certain Latin American markets. He has a degree in International Relations and a master in Journalism and is married with two kids.

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