Best practices help operators reduce opex and assure quality of experience
Tremendous cost pressure and an incredibly competitive carrier marketplace have created a dynamic in the telecom industry marked by a pressing need to combat churn by ensuring quality of experience while maximizing network investments and minimizing operational costs.
Important test and measurement processes, optimized to drive speed and produce high quality results, play a unique role in the service provider landscape. Complex field work has a constant and immediate impact on customer experience; the behind-the-scenes practice of supporting robust voice and data services defines an operator’s bottom line in terms of customer revenue and operational expense.
This make or break climate punctuates the importance of creating, distributing and performing test and measurement methods of procedure (MOPs) that enable both in-house and contract technicians to minimize workloads and achieve reliable results in macrocell, microcell, small cell and distributed antenna system deployments.
Typically, cell site technicians develop MOPs that are site-specific and tracked on a paper document with further instructions printed from a database. This site-specific, manually-intensive approach creates inefficiencies and operational expenses that can be addressed using an integrated approach to test and measurement.
“Our vision,” Eduardo Inzunza, Product Manager for Viavi’s CellAdvisor said, “is to enable a mobile operator to create standardized test and measurement MOPs that are available anytime, anywhere to contractors and technicians via a cloud-based platform. Automating the field work through integration down to the actual handheld equipment helps minimize training and certification requirements while expediting installs and guaranteeing best practices are followed.”
Ranging from coax and fiber installations and to CPRI and OBSAI fiber-to-the-antenna deployments and inspection, Viavi has a full product line geared toward creating customer and business value
The TestWizard allows operators to create MOPs informing users of CellAdvisor base station analyzers while all the relevant data is shared through the StrataSync cloud in an accessible, easy-to-use interface.
Paired with RF over Fiber, baseband unit emulation and other time-saving tools, Viavi brings a strong value proposition to market, Inzunza said.
“Each issue, each bit of interference, each poor connection that can be detected and pinpointed from the ground may mean one less climb,” Inzunza continued. “Less disparate equipment and more real-time data means fewer visits to the site, reducing both risk and cost. We’ve developed easy-to-use cell site commissioning and optimization solutions that cover every step of the process. It’s our goal to deploy streamlined test and measurement solutions that help reduce tower climbs while improving quality of experience and speeding time to market.”
Click here to learn more about Viavi and its full line of integrated test and measurement products.
