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RCS update: Sprint, Rogers start RCS interconnect; OpenMarket demos RCS for IoT

Demo on T-Mobile US' network focuses on IoT; Sprint, Rogers RCS interconnect went live on June 1 Rich Communications Services messaging adoption appears to be picking up speed. Sprint and Rogers recently enabled the first North American cross-carrier RCS interconnection, while messaging platform provider OpenMarket and...

2016 Predictions: Mobile messaging creates better customer-facing business opportunities in 2016

OpenMarket sees strong potential from mobile messaging to improve customer interactions Editor’s Note: With 2016 now upon us, RCR Wireless News has gathered predictions from leading industry analysts and executives on what they expect to see in the new year. Enterprise mobile technology has dramatically evolved...

2015 Predictions: ‘Old school’ text messaging capabilities bring new mobile possibilities

Editor’s Note: With 2015 now upon us, RCR Wireless News has gathered predictions from leading industry analysts and executives on what they expect to see in the new year. As we look into the future of technology, it’s clear that 2015 will be a monumental...

OpenMarket taps messaging to improve enterprise CEM

Amdocs’ OpenMarket division launched a mobile messaging solution that it claims is designed to help enterprise customers deliver improved customer engagement services. The company said the offering is based on its Mobile Engagement Platform, providing “two-way” global text messaging for “immediate and direct interaction at...