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Kagan: AT&T wins 9th consecutive J.D. Power award

Once again, J.D. Power just announced their award for wireless purchase experience, and, once again, for the 9th consecutive time, AT&T Mobility wins. Also, MetroPCS wins for non-contract, full-service carriers and Consumer Cellular wins for non-contract value carriers. And, at the same time, AT&T debuted...

Kagan: AT&T DirecTV Now reinvents TV

AT&T is taking television to the next level with the new DirecTV Now. Imagine new thinking and new ideas like streaming channels and mobile TV all for a lower cost. So many customers who left the pay-TV market with its skyrocketing prices should love...

Kagan: Changes are coming to the wireless world

As a technology analyst I am invited to speak at a variety of meetings and conferences sharing my thoughts on companies in the rapidly growing and changing spaces including wireless, telecom, television and technology. While preparing for an upcoming speech, it is becoming quite...

Chetan Sharma on wireless revenue outlook

LOS ANGELES – Analyst Chetan Sharma held the attention of his late-afternoon audience at this year's HetNet Expo without even discussing small cells or DAS. An adviser to wireless players ranging from China Mobile to Qualcomm, and to new players in mobile including Microsoft...

AT&T picks Ericsson for DirecTV integration

AT&T selected Ericsson to help expand its U-verse and DirecTV platforms.  The evolution will use Ericsson technologies in a move to grow the overall entertainment experience for satellite and wireline customers. “By collaborating with Ericsson, AT&T will be able to enhance its service offerings across...

Potential Vodafone, Liberty Global deal boosts stocks

Talk of Liberty Global and Vodafone swapping assets has given both companies’ stocks a boost. On June 5, British telecommunications company Vodafone confirmed that it is in early-stage talks to trade assets with Liberty Global, the European cable and wireless operator. Market speculation about a possible...

T-Mobile US and Dish Network reportedly in merger talks

T-Mobile US, Dish Network management structure part of discussion T-Mobile US and Dish Network appear to be following the current consolidation trend in the media and communication industry. The Wall Street Journal reported that merger talks between the two companies are in the “formative stage” and...

Cable companies crash in customer satisfaction

With the rise of over-the-top providers like HBO Go and Netflix, and increased competition from satellite and fiber providers, cable companies have been struggling to keep up in recent years. In a new survey gauging customer satisfaction, subscriber TV companies such as Comcast and...