BROWSING: Amazon
WEB-BASED CUSTOMER CARE IS ON THE WAY
NEW YORK-Wireless carriers can only imagine scaling back their costly call-flooded customer support centers and slashing the overhead that comes with them. And wireless users long to regain those wasted afternoons on hold with a receiver glued to their ears only to find they've...
AMAZON.COM BUYS GEOWORKS STAKE
ALAMEDA, Calif.-Geoworks Corp. announced Internet retailer Amazon.com Inc. has bought a minority interest in the company by investing some $5 million in Geoworks common stock, representing about 7 percent of the company's total.Amazon.com has assumed Geoworks' Seattle office lease and will hire other employees...