AccessLine Technologies Inc. filed a patent infringement lawsuit against Priority Call Management Inc. and The National Dispatch Center in a Los Angeles court.
AccessLine said it is seeking damages for unlawful use of its technology in Priority Call Management’s Oryx platform, which National Dispatch Center uses to offer enhanced telecommunications services.
The patents in question cover branch routing and monitoring core technologies necessary to provide services such as personal number and electronic assistant, said AccessLine.
“Although patent owners are granted exclusive rights to their inventions and could exclude others from the market, AccessLine is not following that path,” said Robert Handell, president and chief executive officer of AccessLine. “We are offering third parties, including our direct competitors, the opportunity to license our technology in order to provide consumers with important telecommunications services such as personal number services.”
The National Dispatch Center said it receives the services in question through a license agreement with Priority Call Management and left all comments to the company.
Andy Dale, a spokesman for Priority Call Management, said, “We’re absolutely confident that there is no infringement, and we look forward to solving the matter expeditiously with AccessLine.”
Handell said the company felt it had exhausted all other options to resolve the patent dispute before filing the lawsuit.