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Verizon’s largest authorized retailer gets bigger

Round Room picks up Wireless Advantage stores across the southeast Verizon authorized retailer Round Room has agreed to acquire competitor Wireless Advantage, boosting its footprint in the Southeast with the purchase of an additional 45 locations in rural and metro markets. Additional details of the...

Worst of the Week: RadioShack strife a damper on Sprint turnaround

The recent second bankruptcy filing by RadioShack hit WOTW from out of left field and could trip up turnaround plans at Sprint. Hello! And welcome to our Friday column, Worst of the Week. There’s a lot of nutty stuff that goes on...

Reality Check: Telcos answer the call for personalized customer experiences

Telcos risk shrinking retail revenue if they don’t shift sales models to capitalize on demand for in-store, highly personalized customer experiences The physical retail channel plays an important role in telecommunications sales. According to recent research from Accenture Strategy. For telcos, the strategy to expand their physical...

UK retailer Phones 4U shutters operations, nearly 5,600 jobs impacted

A distribution tussle between U.K.-based wireless operators and retailer Phones 4U is set to cost nearly 5,600 people their jobs. The retailer, which included 720 retail outlets, noted on its website that it was forced “offline” following “the unexpected decision of EE and Vodafone to...

Reader Forum: Data-driven analytics optimize device portfolios

Does this scenario sound familiar? A premier wireless retailer has great locations, robust handset selection, top-notch agents and an advanced in-store experience – it is the model for retail success … until you look behind the counter and find:

RadioShack partners with Leap for wireless service

RadioShack (RSH) announced that it will begin selling its own brand of wireless phones and service in its retail stores nationwide, using Leap Wireless' (LEAP) Cricket network. Starting tomorrow, RadioShack No-Contract Wireless powered by Cricket will offer a line of devices and services to RadioShack...

Leading Wireless Retailer Simplexity Adopts Corticon to Improve Activation Rates and Increase Profitability

Corticon's "No-Coding" Rules Engine Simplifies and Automates Complex Wireless Purchase Process ...

Reader Forum: Are high training costs holding service providers back in retail?

Editor's Note: Welcome to our weekly Reader Forum section. In an attempt to broaden our interaction with our readers we have created this forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible,...

'Three strikes' for Verizon Wireless, analyst says

Interesting conclusions are being drawn based on some daily point-of-sale data that ITG Investment Research analyst Matthew Goldman apparently leaked to AllThingsD.Depending on who you ask or what you read, Verizon Wireless (VZ) could be too dependent on Android devices, AT&T Mobility (T) is...

@Wireless Retail Summit: Dealers and Operators discuss the future of wireless retail

Optimism about 2011 remains high according to a panel of six independent wireless retailers representing both large and small businesses on the second day of IQMetrix's Wireless Retail Summit in Scottsdale Arizona.Moderated by Greg Krywulak, SVP with IQMetrix, the panel included representatives of carriers...

BlackBerry upbeat at Wireless Retail Summit

Craig McLennan, RIM's managing director for North America appeared upbeat as he took to the stage at IQMetrix's Wireless Retail Summit in Scottsdale Arizona today, blowing BlackBerry's trumpet while declaring his firm was “doing really, really well.” “It's an honor to be here: I'm...

Big box stores ring up carrier deals: Retail outlets increase focus on mobile

Big box retailers have made comparing cellphone plans and pricing much quicker by putting most of the options under one roof. So the real question is who has what?Best Buy Co. Inc. sells more than 90 different handsets across nine prepaid/postpaid carriers through its...

How to Use Analyst Relations to Drive Shareholder Value: Strategic steps for an innovative and measured approach to AR

Building a world-class Analyst Relations (AR) program is a worthy investment that delivers positive returns companywide. AR is a way for you to strategically influence the worldwide technologists who are recommending products and technologies, conducting research, and making industry projections that can directly impact...

Next-generation consumer products mobilized with 3G capability

Editor's Note: Welcome to our weekly Reality Check column. We've gathered a group of visionaries and veterans in the mobile industry to give their insights into the marketplace.Collecting a soggy newspaper from the end of the driveway in one's pajamas is familiar to many...

Apple shareholders re-elect board of directors

Despite concerns over the way it handle disclosures relating to the health of chief executive Steve Jobs, Apple's current board of directors were re-elected Wednesday by investors at the company's annual shareholders meeting.

Accessory sales lag, in handsets’ shadow: Long-term prospects strong, fed by netbook craze

Hold on to your seats for a wild ride this year.That's the prognosis from many who say that inventory buildups in handsets and accessories and weak consumer demand continue to limit visibility into the retail wireless market's future. Accessories may get a near-term boost...

By the numbers: Top 10 most popular U.S. handsets in December

Editor's Note: The following lists ranks the 10 most popular handsets in the United States for the month of December. Rankings were provided by AvianResearch L.L.C. The firm derives its ranking via its Monthly Retail Store Survey, which is based on responses from 100 service...

AT&T to offer smart Matrix from Pantech

AT&T Mobility will offer Pantech Wireless' Matrix Pro - a smart version of last fall's dual-sliding messaging phone - on Feb. 24 for $180, with a service contract and a $50 mail-in rebate good only for AT&T service.The handset runs Windows Mobile 6.1, offers...

@MWC PHOTOGUIDE: The phones of Mobile World Congress

BARCELONA, Spain - The world's handset makers pulled out all the stops this year in their attempts to grab attention and generate interest in their products. At this year's Mobile World Congress trade show, Nokia Corp., LG Electronics Co. Ltd., HTC Corp. and others...

@MWC: GSMA works to bring universal charger to market

With the purchase of a new mobile phone comes a new charger, leaving a consumer left with an old charger that has little use.The GSM Association and a group of leading wireless providers and manufacturers are aiming to change that in four years. The...

Microsoft to open own retail stores

Microsoft Corp. on Thursday announced plans to open its own stores despite the economic downturn that has left many retailers struggling.

Network integration becoming second nature for Verizon Wireless, AT&T Mobility: VZW’s plans for Alltel integration similar to RCC’s 4-step process

If Verizon Wireless completes the acquisition of Alltel Communications L.L.C the same way it has with previous purchases, there are a few certainties: the network comes first and don't expect the Alltel brand to morph into Verizon Wireless overnight. For example, the carrier closed...

Wal-Mart’s sales top forecasts

Several retail chains reported steep drops in January store sales. But Wal-Mart sees some relief at its discount stores.

Smarter phones require smarter employees

Now that retailers have honed in on wireless, realizing that it can serve as an integral part of its business, they've also begun to notice that customers need more help understanding the new devices. In a recent survey from Mformation Technologies Inc., the company...

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