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Home - Social Media
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Social Media

  • In discount déjà vu deal, Elon Musk buys X again

    by Catherine Sbeglia Nin March 31, 2025
    by Catherine Sbeglia Nin March 31, 2025

    Elon Musk has sold X (formally Twitter) to his own AI company xAI in a deal valued at $33 billion ​In a strategic move to integrate artificial intelligence with social …

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  • #TBT: Mobile, social to drive cloud; GOP targets FCC; T-Mo offers unlimited data … this week in 2012

    by RCR Wireless News August 22, 2024
    by RCR Wireless News August 22, 2024

    Editor’s Note: RCR Wireless News goes all in for “Throwback Thursdays,” tapping into our archives to resuscitate the top headlines from the past. Fire up the time machine, put on …

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  • Kagan: Line blurs between industry analysts and tech influencers

    by Jeff Kagan June 14, 2023
    by Jeff Kagan June 14, 2023

    Over three decades as a Technology Industry Analyst, my brand has now expanded to the Tech Influencer space. Over that time, I have learned many important lessons, which every marketing …

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  • Well, technically… the rabbit ears are back: Pearl TV’s Anne Schelle (Ep. 96)

    by Catherine Sbeglia Nin May 30, 2023
    by Catherine Sbeglia Nin May 30, 2023

    Pearl TV’s Managing Director Anne Schelle explains Next Gen TV and how the broadcast landscape is evolving as streaming and social media change the way we consume all sorts of …

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  • Warner, Rubio call for FTC investigation into TikTok

    by Kelly Hill July 6, 2022
    by Kelly Hill July 6, 2022

    Two Senators are calling on the Federal Trade Commission to pursue more information about just how much TikTok data is available to company representatives in China or Chinese security services, …

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  • Verizon confirms sale of media assets to Apollo for $5 billion

    by Catherine Sbeglia Nin May 3, 2021
    by Catherine Sbeglia Nin May 3, 2021

    Verizon CEO: ‘Verizon Media will take off in its new home’ Anyone who has followed the storyline of Verizon’s media assets knows that it’s been a somewhat rocky, convoluted journey, …

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  • FCC: Don’t use radios to commit crimes

    by Kelly Hill January 19, 2021
    by Kelly Hill January 19, 2021

    Here’s a timely reminder from your friendly neighborhood FCC: Don’t use ham or CB radios to communicate while you’re planning or committing a crime. Crimes like, say, violent insurrection. The …

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  • DoJ opens inquiry into big tech companies; Facebook to pay $5B in FTC case

    by Kelly Hill July 24, 2019
    by Kelly Hill July 24, 2019

    The Department of Justice’s Antitrust Division is opening up an inquiry into the business practices of big tech companies, just as Facebook has agreed to a $5 billion settlement with …

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  • Kagan: Twitter changes create growing wave of user anger

    by Jeff Kagan July 22, 2019
    by Jeff Kagan July 22, 2019

    Twitter is playing with fire. They are making a mistake that may be costly to them moving forward. They thought the way their users interacted with them needed an update. …

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  • Kagan: Influencer marketing is changing

    by Jeff Kagan May 20, 2019
    by Jeff Kagan May 20, 2019

    Once again, the game of influencer marketing is changing. In recent years, I have met quite a few very interesting and successful people called social media influencers. They are regular …

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  • CCA 2017: T-Mobile US talks customer care

    by Kelly Hill October 26, 2017
    by Kelly Hill October 26, 2017

    EVP of customer care discusses T-Mo’s success FORT WORTH, TEx.–As T-Mobile US has catapulted itself ahead of other wireless carriers in customer growth, its customer care and engagement strategy has …

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  • Kagan: President Trump gives Twitter a boost

    by Jeff Kagan January 30, 2017
    by Jeff Kagan January 30, 2017

    We’ve all been following growth of social media in recent years. Twitter has remained important, but has not grown like Facebook and LinkedIn. I have said all along, they need …

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  • Majority of Facebook traffic now comes from mobile

    by Jeff Hawn April 23, 2015
    by Jeff Hawn April 23, 2015

    Facebook reports ad viewership decline offset by increase in ad price WASHINGTON – Facebook reported its first-quarter earnings this week, and although the financials disappointed some watchers, the social media …

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  • Control social media history with new app

    by Jeff Hawn April 22, 2015
    by Jeff Hawn April 22, 2015

    Former Bush aide derailed career with questionable tweets; creates app for that WASHINGTON – Ethan Czahor, a former aide for politician Jeb Bush, wants to make it easy for you …

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  • Generation Wireless: On privacy, they doth protest too much

    by Jeff Hawn April 17, 2015
    by Jeff Hawn April 17, 2015

    It has been said to let he who is without sin cast the first stone. If applied to privacy and snooping in the digital age, there would be very little …

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  • Reader Forum: Text messaging – a wise choice for business?

    by Reader Forum December 29, 2014
    by Reader Forum December 29, 2014

    Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We …

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  • Reader Forum: The trend that Facebook didn’t spot – but service providers did

    by Reader Forum December 8, 2014
    by Reader Forum December 8, 2014

    Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We …

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  • Discovering big data unknowns

    by Kelly Hill November 26, 2014
    by Kelly Hill November 26, 2014

    Big data analytics often deal with identifying trends in known areas. But what about unrealized and newly emerging trends amid the spam? How do you recognize the big data “unknowns”? …

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  • EMEA: Should customer relationship management go social?

    by Claudia Bacco November 24, 2014
    by Claudia Bacco November 24, 2014

    Social media is a large part of how today’s society communicates with each other on a personal level, so why shouldn’t it play a role in how companies and their …

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  • Big Data and Analytics: Twitter and IBM partner on analytics

    by Kelly Hill October 30, 2014
    by Kelly Hill October 30, 2014

    Editor’s Note: The ecosystem of big data and analytics, and its intersection with mobile networks and cloud computing has increasing relevance to wireless in areas that include service assurance, customer experience …

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  • World Cup games shift network traffic peaks, increase app use

    by Kelly Hill July 10, 2014
    by Kelly Hill July 10, 2014

    Facebook says that 88 million users generated 280 million likes, posts and comments related to the final match of the FIFA World Cup. Meanwhile Twitter says its users were tweeting …

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  • 2014 Predictions: The social, mobile, customer-centric dam breaks for businesses

    by Dan Meyer January 20, 2014
    by Dan Meyer January 20, 2014

    In the past few years the iOS and Android device revolution has firmly and irreversibly shifted consumer online activity to a mobile-first experience. The majority of consumer traffic growth,

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  • In The Chat using social media to address customer experience, sales

    by Kelly Hill July 17, 2013
    by Kelly Hill July 17, 2013

    A Twitter user bemoans AT&T service. A Facebook user mentions wanting to switch from Sprint to Verizon Wireless. A forum poster asks for recommendations on a wireless carrier. Tapping in …

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  • Amdocs InTouch: 10 social media trends; telco in next 5 years; importance of customer experience; videos

    by Roberta Prescott June 21, 2013
    by Roberta Prescott June 21, 2013

    SINGAPORE—During this year”s Amdocs InTouch event  in Singapore, several speakers presented their predictions for the near future of telecommunications and social media. RCR Wireless News attended Amdocs In Touch, and here …

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  • Survey finds smartphone users spend more; iPhone most satisfying

    by Dan Meyer September 6, 2012
    by Dan Meyer September 6, 2012

    On the heels of a bevy of smartphone launches, J.D. Power and Associates this morning reported that its latest customer survey found that customers that regularly use social media applications …

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Edtior's Picks

Metro fiber, “kick-ass” 5G, a little DCI and D2D – AT&T sets its...
Nokia hints at new campus-AI strategy, raises questions about its old campus-5G one
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Latest Articles

Metro fiber, “kick-ass” 5G, a little DCI and D2D – AT&T sets its course
Nokia hints at new campus-AI strategy, raises questions about its old campus-5G one
American Tower sees AI, 5G, and spectrum driving infra demand
High bandwidth, high fidelity: Vertex 6.0 delivers emulation for ISAC, 6G and more

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