BROWSING: Social Media

Over three decades as a Technology Industry Analyst, my brand has now expanded to the Tech Influencer space. Over that time, I have learned many important lessons, which every marketing executive needs to know. The marketplace is getting noisier and more chaotic. Today, the...

Pearl TV's Managing Director Anne Schelle explains Next Gen TV and how the broadcast landscape is evolving as streaming and social media change the way we consume all sorts of information and entertainment. https://soundcloud.com/rcrwirelessnews/well-technically-the-rabbit-ears-are-back-ep-96?si=e581dd4e007543c8aea4edc05f8d0575&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing

Two Senators are calling on the Federal Trade Commission to pursue more information about just how much TikTok data is available to company representatives in China or Chinese security services, after recent press reports contradicted assurances given by a TikTok executive to Congress during...

Verizon CEO: 'Verizon Media will take off in its new home' Anyone who has followed the storyline of Verizon’s media assets knows that it’s been a somewhat rocky, convoluted journey, beginning with the carrier’s purchase of AOL for $4.4 billion in 2015, and then Yahoo...

Here's a timely reminder from your friendly neighborhood FCC: Don't use ham or CB radios to communicate while you're planning or committing a crime. Crimes like, say, violent insurrection. The Federal Communications Commission's Enforcement Bureau issued the unusual warning on Sunday, 11 days after a...

The Department of Justice's Antitrust Division is opening up an inquiry into the business practices of big tech companies, just as Facebook has agreed to a $5 billion settlement with the Federal Trade Commission and major changes to how it handles and monetizes users'...

Twitter is playing with fire. They are making a mistake that may be costly to them moving forward. They thought the way their users interacted with them needed an update. They should have asked their users. These forced changes are creating a growing wave...

Once again, the game of influencer marketing is changing. In recent years, I have met quite a few very interesting and successful people called social media influencers. They are regular people who, over time, have cracked the code and become top influencers. Following them I have seen how...

EVP of customer care discusses T-Mo's success FORT WORTH, TEx.--As T-Mobile US has catapulted itself ahead of other wireless carriers in customer growth, its customer care and engagement strategy has been a fundamental part of its "un-carrier" positioning. Callie Field, EVP of customer care for...

We’ve all been following growth of social media in recent years. Twitter has remained important, but has not grown like Facebook and LinkedIn. I have said all along, they need to find that one important distinction--the Twitter edge. Now I get the strong feeling...

Facebook reports ad viewership decline offset by increase in ad price WASHINGTON – Facebook reported its first-quarter earnings this week, and although the financials disappointed some watchers, the social media company revealed its ubiquity as a mobile application. Facebook reported 1.44 billion active monthly users and...

Former Bush aide derailed career with questionable tweets; creates app for that WASHINGTON – Ethan Czahor, a former aide for politician Jeb Bush, wants to make it easy for you to erase your more crass comments and embarrassing pics from social media. Czahor developed a new...

It has been said to let he who is without sin cast the first stone. If applied to privacy and snooping in the digital age, there would be very little stone chucking indeed. I have long been of the opinion that the concept of "privacy"...

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control...

Editor’s Note: In an attempt to broaden our interaction with our readers we have created this Reader Forum for those with something meaningful to say to the wireless industry. We want to keep this as open as possible, but we maintain some editorial control...

Big data analytics often deal with identifying trends in known areas. But what about unrealized and newly emerging trends amid the spam? How do you recognize the big data "unknowns"? Katherine Matsumoto, natural language processing expert and product manager for Attensity, said that amid spam...

Social media is a large part of how today’s society communicates with each other on a personal level, so why shouldn’t it play a role in how companies and their customers communicate? According to a Coleman Parkes consumer study, 50% of consumers would like to communicate...

Editor's Note: The ecosystem of big data and analytics, and its intersection with mobile networks and cloud computing has increasing relevance to wireless in areas that include service assurance, customer experience management, mobile marketing, location-based services and more. Here is a look at the week's big...

Facebook says that 88 million users generated 280 million likes, posts and comments related to the final match of the FIFA World Cup. Meanwhile Twitter says its users were tweeting at the rate of 618,725 tweets per minute. Allot Communications has been monitoring mobile application traffic...

In the past few years the iOS and Android device revolution has firmly and irreversibly shifted consumer online activity to a mobile-first experience. The majority of consumer traffic growth,

A Twitter user bemoans AT&T service. A Facebook user mentions wanting to switch from Sprint to Verizon Wireless. A forum poster asks for recommendations on a wireless carrier. Tapping in to those social media conversations to communicate with customers directly and try to prevent churn...

SINGAPORE—During this year''s Amdocs InTouch event  in Singapore, several speakers presented their predictions for the near future of telecommunications and social media. RCR Wireless News attended Amdocs In Touch, and here are some videos from the event. Social media trends During a speech at Amdocs InTouch, Randi...

On the heels of a bevy of smartphone launches, J.D. Power and Associates this morning reported that its latest customer survey found that customers that regularly use social media applications are more satisfied with their smartphone. More important for carriers, those customers also spend...

Rumors indicate that Microsoft (MSFT) is in discussions to purchase Yammer, a provider of social networking software for businesses and institutions. Reports suggest the company is expected to pay $1.2 billion for Yammer. The move shows Microsoft could be looking to add more social and...